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003918 - Contract for AI Enabled Reaction Software to support the effective delivery of Subject Access Requests (SARs)

Durham County Council · Local authority

In brief

Durham County Council has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £100,000 excluding VAT.

The contract runs for 2 years, up to 3 years with extensions, starting 1 December 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 14 bids per contract for this buyer (from 81 awards in the last 12 months).

What the notice says

Procurement of an AI-enabled redaction solution to support Subject Access Request (SAR) handling. The solution is intended to improve the efficiency, consistency, auditability and resilience of the redaction process, reducing manual effort and supporting the management of complex file types. Any implementation would operate alongside appropriate human oversight, quality assurance and governance controls. Market research indicates that a developing supplier market exists, providing the opportunity for a range of viable solutions. The next stage will involve market engagement to refine requirements, assess supplier capability, develop a detailed specification, and confirm costs, governance arrangements and implementation considerations.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 083466-2026

About the buyer

Durham County CouncilLast 12 months

Procurements

267

Awards

159

Suppliers it has used most for IT and software

  1. Digital Consent and Sharing Decision Making Solution

    South Tees Hospitals NHS Foundation TrustNorth EastIT services and software

    Closing soon22 hours left

    £135kestimated
  2. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon34 hours leftSuitable for SMEsSmall contract

    £82kestimated
  3. LGS-Q-004-2026 Audio Visual System

    Middlesbrough CouncilNorth EastIT services and software

    Closing soon46 hours leftSuitable for SMEsSmall contract

    £143kestimated
  4. EV Charging Infrastructure

    National Grid UK LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, WalesVehicles and fleet, IT services and software

    Closing soon3 days leftExpress interest3 lots

    £29.9mestimated
  5. NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement

    Northern Gas Networks LimitedNorth East, East of EnglandIT services and software

    Closing soon6 days leftSuitable for SMEsFramework

    £7.2mframework ceiling

From notice 083466-2026 on Find a Tender, first published 3 September 2026. We last checked for changes on 28 September 2026.