Awarded
24/7 Clinical Call Handling Services
Birmingham Community Healthcare NHS Foundation Trust · NHS and health
In brief
Birmingham Community Healthcare NHS Foundation Trust awarded telecoms work to East of England Ambulance Service NHS Trust.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The service comprises of a Citywide Messaging Service which provides a 24/7 call handling function
to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the Trust
Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community
Division.
The supplier take all messages for the members of the IMTs, follows a scheduled pathway of
escalation as well as directing all referrals appropriately to the referral management centre or the
multidisciplinary team allowing for immediate prioritisation, according to clinical need.
Who won
| Winner | Value | Dates |
|---|---|---|
| East of England Ambulance Service NHS Trust | £222,162 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Transparency notice · UK5, notice 062368-2026
About the buyer
Birmingham Community Healthcare NHS Foundation TrustLast 12 months
Procurements
42Awards
34Similar open tenders
All open telecoms tenders- £3mestimated
- £2.5mestimated
From notice 062368-2026 on Find a Tender, first published 2 July 2026. We last checked for changes on 28 September 2026.