704_26 Outsourced Catering Services and Procurement Support

This Lot is for the provision of Catering Services to education establishments including primary schools, secondary schools, multi-academy trusts, special schools, nurseries, colleges, universities, technical schools/colleges and/or any other public sector learning institutions. It is also envisaged that Customers looking for ‘holiday food programmes will use this Lot to provide meals meeting the School Meal Standards in the holiday periods. It is expected that customers will require a wide range of catering provisions to include but not limited to dining room and canteen style services to grab and go, breakfast, after school clubs, hospitality and special events. In addition, the Lot will cover a range of service models including onsite or offsite preparation, service and consumption.

This Lot includes the provision of Catering Services to all types of social care and health establishments which may include but is not limited to care homes, charities and home delivery meal services. The Lot will cover a range of catering provision including but not limited to ‘meals on wheels’ delivery provisions, dining room and canteen style services, hospitality and special events. It is also expected that a range of service models will be required including onsite or offsite preparation, service and consumption.

This Lot includes the provision of Catering Services to all other areas of the Public Sector. It will cover a range of different customer types including Public Sector workplaces and managed buildings/spaces, art galleries, museums, leisure centres, country parks, historic buildings, concert halls, conference venues, training centres, exhibition centres, theatres, stadia, emergency services establishments, NHS hospital trusts (to include but not limited to patient care, staff and visitor food service), prisons and other Ministry of Justice and Ministry of Defence establishments. Any other Public Sector customers who do not fall into Lot 1 or Lot 2 will fall into Lot 3. It is expected that a wide range of catering provision will be required including but not limited to canteen, grab and go, trolley catering provision, hospitality and event catering. In addition, this Lot will cover a range of service models including onsite or offsite preparation, service and consumption.

This Lot includes Suppliers who can offer Procurement Support carried out in line with the Procurement Act 2023. Typical services are likely to include gathering of information and documenting customer requirements, providing advice on evaluation methodologies, arranging and supporting Supplier site visits, Supplier demonstrations and interviews, conduct or assist with the Further Competitive Selection Process (preparation, evaluation and award, including managing the de-brief of Suppliers and Contract document drafting), fielding and supporting the customer to respond to any clarification questions raised in the Further Competitive Selection Process, legal support to include guidance on how to complete the Form of Contract and Call-Off Terms, guidance on service levels, TUPE and contract mobilisation. Suppliers awarded onto this lot are expected to assist customers with drafting and publishing notices as and when required throughout the procurement and award process. This lot will also include contract management, where typical services are likely to include the monitoring of Suppliers performance and Key Performance Indicators (KPIs), Supplier relationship management, the auditing of Supplier sites, Cost and efficiency savings being identified and ad-hoc advice on Outsourced Catering Services.