AwardedAwarded 26 January 2026
Administration and Resources for Department of Works and Pensions Initiatives
Birmingham City Council · Local authority
In brief
Birmingham City Council awarded financial services work to Capita Business Services on 26 January 2026.
The notice gives a value of £2,000,000 excluding VAT.
The contract runs for 3 years, up to 4 years with extensions, starting 1 February 2026.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
For the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used.
To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including):
• Administration of Housing Benefit and Council Tax support – Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures.
• Collection of overpaid Benefit – To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation.
• Administration of Discretionary awards – to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines.
Resource to be called off by the Council as and when required
The providers staff will be trained and provided access to the Council’s system, once NDAs are in place and security checks undertaken.
The providers I.T. system needs to be compatible with Citrix Client being employed on their devices
Who won
| Winner | Value | Dates |
|---|---|---|
| Capita Business Services 1 bid received | £1,746,520 | Awarded 19 December 2025 1 February 2026 to 31 January 2029 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Preliminary market engagement notice · UK2, notice 061929-2025
- Tender notice · UK4, notice 068344-2025
- Contract award notice · UK6, notice 085117-2025
- Contract details notice · UK7, notice 007754-2026
About the buyer
Birmingham City CouncilLast 12 months
Procurements
129Awards
56Suppliers it has used most for financial services
- Capita Business Services1 contract
- National Parking Platform Limited1 contract
Similar open tenders
All open financial services tenders- £21kestimated
- £278kestimated
- £432kestimated
- £1.26mestimated
- £56mestimated
From notice 061929-2025 on Find a Tender, first published 2 October 2025, last updated 28 January 2026. We last checked for changes on 28 September 2026.