AwardedAwarded 15 April 2026
Community Frailty Service (Brent)
NHS North West London Integrated Care Board · NHS and health
In brief
NHS North West London Integrated Care Board awarded healthcare and care work to Operose Health Limited on 15 April 2026.
The notice gives a value of £11,178,526 excluding VAT.
The contract runs for 3 years, up to 5 years with extensions, starting 1 July 2026.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
This is an Intention to Award Notice under the Provider Selection Regime (PSR) NHS West and North London Integrated Care Board has followed the PSR Competitive Process to identify the preferred Bidder for a unified, high-quality community frailty service in Brent with the following outcomes and benefits: • Improved Patient Outcomes: Delayed progression of frailty, reduced inappropriate hospital admissions, and enhanced quality of life for people living with frailty. • Cost-Effectiveness: Reduced use of unplanned care and more efficient use of healthcare resources. • Enhanced Patient and Carer Experience: Better coordination of care and increased satisfaction with services provided. The…Read the full description
This is an Intention to Award Notice under the Provider Selection Regime (PSR)
NHS West and North London Integrated Care Board has followed the PSR Competitive Process to identify the preferred Bidder for a unified, high-quality community frailty service in Brent with the following outcomes and benefits:
• Improved Patient Outcomes: Delayed progression of frailty, reduced inappropriate hospital admissions, and enhanced quality of life for people living with frailty.
• Cost-Effectiveness: Reduced use of unplanned care and more efficient use of healthcare resources.
• Enhanced Patient and Carer Experience: Better coordination of care and increased satisfaction with services provided.
The preferred Bidder will align the service with national guidelines and best practice guidelines, the NHS Frailty toolkit, the Fit for Frailty Guidelines and the recommendations from the NWL ICB Community Frailty Common Core Offer Framework. As well as:
• Build from and consolidate good practice across the boroughs
• Improve efficiency, integration between services and provides a more scaled up and consistent offer for community frailty services across the boroughs
• Develop an improved delivery mechanism supported by proactive identification, and integrated multi-agency teams to support patients with frailty
• Have a greater (and timely) impact on people with escalating risks, with better experience and outcomes and if delivered effectively, overall greater sustainability.
• Address the inequality and differential access to services and focus on the right care, at the right place and at the right time.
The contract will be for 3 years with the option to extend for a further 2 x 12 months i.e. 3+1+1. The start date of the contract will be 01 July 2026
The Authority intends to award the contract to Operose Health (AT Medics).
The unsuccessful Bidders are:
Blue Lily Home Care
Brent GP Confederation Limited
Brent GP Co-operative Limited
Find a Care Home Services Ltd
HomeLink Healthcare
Who won
| Winner | Value | Dates |
|---|---|---|
| Operose Health Limited 6 bids received | £9,833,478 | Awarded 15 April 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 078578-2025
- Contract award notice · UK6, notice 035049-2026
About the buyer
NHS North West London Integrated Care BoardLast 12 months
Procurements
18Awards
12Suppliers it has used most for healthcare
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From notice 078578-2025 on Find a Tender, first published 1 December 2025, last updated 17 April 2026. We last checked for changes on 28 September 2026.