AwardedAwarded 1 January 2026

Complaint Handling System

London Borough of Bromley · Local authority

In brief

London Borough of Bromley awarded IT and software work to Respond Group Limited on 1 January 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The Council requires a complaints management system to log, monitor and report on the complaints it receives, in accordance with its statutory duties. The system is also used for MP enquiries and could in due course also manage Member enquiries if the Council so wished.

Who won

WinnerValueDates
Respond Group Limited£81,988
1 January 2026 to 31 December 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract details notice · UK7, notice 084701-2026

Last time this was bought

Drainage Management System

Awarded
14 April 2026
Value
Not stated, or split across lots
Bids
1

Matched on London Borough of Bromley, the type of work and the title; it may be a related contract rather than the same one. Check the notice to be sure.

About the buyer

Procurements

118

Awards

60

Suppliers it has used most for IT and software

  1. Inventory Management System ANTHRO-PROC-LOG9

    Anthro JVLondonIT services and software

    Closing soon4 days leftSuitable for SMEs

    £150kestimated
  2. Microsoft Business Central Delivery and Support Partner

    Department for EducationLondonIT services and software

    Closing soon4 days leftExpress interest

    £13.5mestimated
  3. Market Intelligence and Document Search Platform

    The Financial Reporting Council LimitedWest Midlands, LondonIT services and software

    Closing soon5 days leftSmall contract

    £100kestimated
  4. Digital Analytics Tool

    BBC (British Broadcasting Corporation)LondonIT services and software

    Open7 days left

    £28.7mestimated
  5. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated

From notice 084701-2026 on Find a Tender, first published 8 September 2026. We last checked for changes on 28 September 2026.