AwardedAwarded 13 August 2026

Contact Centre software

Braintree District Council · Local authority

In brief

Braintree District Council awarded IT and software work to Netcall Technology Limited on 13 August 2026.

The notice gives a value of £164,393 excluding VAT.

The contract runs for 40 months, starting 16 October 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Contact Centre Software x 40 agents with AI via GCA framework Back Office Software 2, ref RM6285.

Who won

Winner	Value	Dates
Netcall Technology Limited	£164,393	Awarded 13 August 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

4 November 2026Contract award notice · notice 2c74f37c-2179-4b0e-8f19-c6ce7ab440d7-920487

Last time this was bought

Consultation Software

Won by: Objective Key Plan
Awarded: 25 November 2025
Value: Not stated, or split across lots
Contract ends: 30 November 2027

Matched on Braintree District Council, the type of work and the title; it may be a related contract rather than the same one. Check the notice to be sure.

About the buyer

Braintree District CouncilLast 12 months

Procurements

Awards

Suppliers it has used most for IT and software

Civica UK Limited1 contract
DAC Planning1 contract
Dac Planning Limited1 contract
Gamma Network Solutions Limited1 contract
Netcall Technology Limited1 contract

All tenders and awards from Braintree District Council

Similar open tenders

All open IT and software tenders

Closes 13Nov
L26044-T-YHBC- Web development, maintenance and hosting
London Luton Airport Operations LimitedEast of EnglandIT services and software
Closing soon11 hours left
Value not stated
Closes 13Nov
Integration Technical Operations Assurance & Environment (ITOAE)
East West Rail Company LimitedEast Midlands, East of England, South EastArchitecture and engineering, Environmental services
Closing soon11 hours leftExpress interestSuitable for SMEs
£300mestimated
Closes 17Nov
L26057- T- YH Customer Journey and Conversion Rate Optimisation Services
London Luton Airport Operations LimitedEast of EnglandIT services and software, Management consultancy
Closing soon4 days left
Value not stated
Closes 18Nov
L26012-T-YH Employee benefits, recognition, Communications & Engagement Platform
London Luton Airport Operations LimitedEast of EnglandIT services and software
Closing soon5 days left
Value not stated
Closes 20Nov
Procurement of an HR and Payroll System
Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software
Open7 days leftSuitable for SMEs
£1.5mestimated

From notice 2c74f37c-2179-4b0e-8f19-c6ce7ab440d7-920487 on Contracts Finder, first published 4 November 2026. We last checked for changes on 4 November 2026.