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Crisis Text Helpline Services

NHS West and North London Integrated Care Board · NHS and health

In brief

NHS West and North London Integrated Care Board has announced plans to buy healthcare and care work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £1,800,000 excluding VAT.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 6 bids per contract for healthcare contracts in this region (from 257 awards in the last 12 months).

What the notice says

This is a Most Suitable Provider Process under the Provider Selection Regime to secure a<br/>Crisis Text Helpline Service for all ages across North West London and North Central<br/>London for the NHS West and North Integrated Care Board. This is a fully managed<br/>clinical service operating via a Text Crisis helpline function to run parallel to the 111<br/>services for Mental Health Support working to reduce crisis in all ages.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Prior information notice · notice 063705-2026
  2. Contract notice (update) · notice 072037-2026

About the buyer

Procurements

93

Awards

84

Suppliers it has used most for healthcare

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From notice 063705-2026 on Find a Tender, first published 7 July 2026, last updated 30 July 2026. We last checked for changes on 28 September 2026.