AwardedAwarded 21 April 2026
Customer Journey Mapping Project
The Swaythling Housing Society Ltd (Trading as Abri) · Housing
In brief
The Swaythling Housing Society Ltd (Trading as Abri) awarded IT and software and consultancy work to Reinvigoration Ltd on 21 April 2026.
The notice gives a value of £180,000 including VAT.
The contract runs for 1 year, starting 1 April 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
Who won
| Winner | Value | Dates |
|---|---|---|
| Reinvigoration Ltd (SME) 16 bids received | £162,000 | Awarded 24 March 2026 1 May 2026 to 1 May 2027 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 004412-2026
- Contract award notice · UK6, notice 028111-2026
- Contract details notice · UK7, notice 038153-2026
About the buyer
The Swaythling Housing Society Ltd (Trading as Abri)Last 12 months
Procurements
21Awards
8Suppliers it has used most for IT and software
- Chaos Design Limited1 contract
- Rainly Ltd (trading as Housing Perks)1 contract
- Reinvigoration Ltd1 contract
- Techlabs London Ltd1 contract
Similar open tenders
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- £3mframework ceiling
From notice 004412-2026 on Find a Tender, first published 19 January 2026, last updated 27 April 2026. We last checked for changes on 28 September 2026.