AwardedAwarded 3 March 2026

Customer Research and Engagement

Northern Gas Networks Limited · Private utility

In brief

Northern Gas Networks Limited awarded research work to BMG Research Ltd, Accent Marketing and Research Limited and Explain Market Research Limited and 3 others on 3 March 2026.

It is a framework worth up to £1,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 4 years, starting 1 April 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

NWL are looking for a supplier who can provide customer research and engagement and supporting consultancy services. In main this is to support Price Review 2029 (PR29). The plan will cover the services we will provide from 2030. The contract term will be four years, starting on the 1 April 2026.

Who won

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 074473-2025
  2. Contract award notice · UK6, notice 024283-2026

About the buyer

Procurements

109

Awards

56

Suppliers it has used most for research

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From notice 074473-2025 on Find a Tender, first published 17 November 2025, last updated 17 March 2026. We last checked for changes on 28 September 2026.