AwardedAwarded 2 February 2026
Domestic Abuse Refuge and Refuge Based Support Services for Women and Children
Durham County Council · Local authority
In brief
Durham County Council awarded care and healthcare work to Thirteen Housing Group Limited, Wear Valley Women's Aid Limited and Harbour Support Services on 2 February 2026.
It is split into 4 lots, so a supplier can bid for part of the work.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The aim of the service is to provide temporary safe accommodation within a refuge setting to victim-survivors of domestic abuse (and any dependent children/young people that are accommodated) that improves the safety, harm reduction, recovery and wellbeing of the victim-survivors. The commissioned service(s) should have a strong focus on partnership working and community…Read the full description
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations.
The aim of the service is to provide temporary safe accommodation within a refuge setting to victim-survivors of domestic abuse (and any dependent children/young people that are accommodated) that improves the safety, harm reduction, recovery and wellbeing of the victim-survivors. The commissioned service(s) should have a strong focus on partnership working and community engagement.
We welcome proposals from experienced providers who can demonstrate a commitment to survivor-led approaches, multi-agency collaboration, and continuous improvement. The
successful provider will play a vital role in helping us create a safe and supportive environment for those impacted by domestic abuse.
The opportunity is issued as multiple Lot contract based on geographical locations.
Suppliers can bid for a maximum of two geographical areas/lots.
Geographical Area Number of Units
Lot 1 North Durham 9
Lot 2 South Durham 8
Lot 3 East Durham 6
Lot 4 Central Durham 9
It should be noted that whilst premises that exceed the minimum required number of units detailed above may bid/be successful in contract award, the total annual settlement (the annual contract value) will remain as specified in the Tender documents.
Permitted Changes to Contract:
Funding for these services is reliant upon the continued availability of funds from both the Council's core budget and Domestic Abuse Act Part 4 funding received from the MHCLG.
Funding amounts and sources are uncertain over the contract term and therefore DCC may need to invoke either contract modifications or termination as permitted under the relevant sections of the contract terms and conditions.
At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed above but will fall under the remit of domestic abuse refuges and/or refuge-based support services.
The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities.
The Council reserves the right to modify the service specification if new legislation and/or guidance re. domestic abuse refuges and/or refuge-based support services is published by the Government.
If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful
bidders to offer them the opportunity to deliver refuge and refuge-based support services in this geographical area OR go to market for a new supplier.
Lots
| Lot | Trade | Value |
|---|---|---|
| Lot 1 | — | — |
| Lot 2 | — | — |
| Lot 3 | — | — |
| Lot 4 | — | — |
Who won
| Winner | Lot | Value | Dates |
|---|---|---|---|
| Thirteen Housing Group Limited 3 bids received | Lot 1 | £1,075,237 | Awarded 17 December 2025 1 April 2026 to 31 March 2029 |
| Wear Valley Women's Aid Limited 1 bid received | Lot 2 | £965,150 | Awarded 17 December 2025 1 April 2026 to 31 March 2029 |
| Harbour Support Services 1 bid received | Lot 3 | £888,598 | Awarded 17 December 2025 1 April 2026 to 31 March 2029 |
| Harbour Support Services 3 bids received | Lot 4 | £1,084,872 | Awarded 17 December 2025 1 April 2026 to 31 March 2029 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · UK6, notice 083854-2025
- Contract details notice · UK7, notice 009288-2026
About the buyer
Durham County CouncilLast 12 months
Procurements
267Awards
159Suppliers it has used most for care
- Careline Lifestyles Ltd2 contracts
- Karbon Homes2 contracts
- Waythrough2 contracts
- 360 Supported Living Limited1 contract
- Action First Assessments Ltd1 contract
Similar open tenders
All open care tenders- £82kestimated
- £4.1mestimated
- £220kestimated
- £294kestimated
- £7.1mframework ceiling
From notice 083854-2025 on Find a Tender, first published 17 December 2025, last updated 3 February 2026. We last checked for changes on 28 September 2026.