AwardedAwarded 30 January 2026
EAST0779 - Provision of Warden Alarm Response Services
Eastlight Community Homes · Housing
In brief
Eastlight Community Homes awarded this contract to Careium UK Limited on 30 January 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer‑focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices.
The contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.
Who won
| Winner | Value | Dates |
|---|---|---|
| Careium UK Limited 100 bids received | £82,854 | Awarded 30 January 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · UK6, notice 009080-2026
About the buyer
Eastlight Community HomesLast 12 months
Procurements
10Awards
6Suppliers it has used most
- Advisory Insurance Brokers Limited1 contract
- Altair Consultancy and Advisory Services Limited1 contract
- Careium UK Limited1 contract
- Jensten Insurance Brokers (London & SE) Limited1 contract
- Marsh Limited1 contract
- Noonan Topco Ltd1 contract
- RSM UK Risk Assurance Services LLP1 contract
- Rose Builders1 contract
From notice 009080-2026 on Find a Tender, first published 2 February 2026. We last checked for changes on 28 September 2026.