Employee Benefits and Occupational Health Services
Crown Commercial Service · Central government
In brief
Crown Commercial Service is looking for suppliers for healthcare and care work (UK-wide).
It is a framework worth up to £1,299,500,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.
The contract runs for 2 years, up to 3 years with extensions, starting 4 March 2027.
It is split into 7 lots, so a supplier can bid for part of the work.
Bids close at 3pm, Friday 9 October 2026.
Built from the notice's own fields. Always check the official notice before you bid.
Can I win this?
Key dates
- Questions by
- 3pm, Tuesday 15 September 2026
- Bids by
- 3pm, Friday 9 October 2026
How bids are scored
Price 20% · Quality 80%
Quality matters most. You can win without being the cheapest.
Competition
Usually high: a median of 22 bids per contract for this buyer (from 115 awards in the last 12 months).
Framework
Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £1,299,500,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.
Conditions
- Suppliers pay a fee of 1% of the value of work won through this framework.
The buyer expects to buy this again around August 2028.
What the notice says
This framework is for the provision of comprehensive employee benefits and occupational health services. The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces. Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to: - Managed Service Occupational…Read the full description
Should I bid?
Tick what applies to you. Nothing is saved.
How to bid
- Read the full notice on Find a Tender, including any tender documents it links to.
- Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
- Follow the submission instructions in the notice; it does not name an e-tendering portal.
- Send clarification questions before 3pm, Tuesday 15 September 2026.
- Make sure your bid arrives before 3pm, Friday 9 October 2026. Late bids are usually rejected.
Lots
| Lot | Trade | Value |
|---|---|---|
| Occupational Health, EAP and Eyecare Managed Service 4 March 2027 to 3 March 2029 What this lot coversThis Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals. | Social and domiciliary care, Healthcare services, IT services and software, Computer hardware, Telecoms and networks, Training, Management consultancy, Recruitment and staffing, Marketing and communications, Uniforms, clothing and PPE, Leisure, culture and events | £122,850,000 |
| Occupational Health 4 March 2027 to 3 March 2029 What this lot coversThis Lot allows buyers to procure clinical occupational health services on an ad-hoc or modular basis. It includes individual services such as management referrals, workplace task-fitness assessments, health surveillance, physiotherapy, drug and alcohol testing, and neurodiversity assessments. | Healthcare services, Training | £175,500,000 |
| Employee Assistance Programmes 4 March 2027 to 3 March 2029 What this lot coversThis Lot focuses on providing 24/7/365 mental health, counselling, and emotional support services via phone, live chat, a mobile app, and face-to-face sessions. It encompasses clinical triage, therapeutic interventions (such as CBT), case management, whistleblowing support, and critical incident support. | Social and domiciliary care, Healthcare services, Leisure, culture and events | £35,100,000 |
| Eyecare & Hearing Services 4 March 2027 to 3 March 2029 What this lot coversThis Lot covers sensory screening and health compliance solutions, primarily aligned with Display Screen Equipment (DSE) regulations. It includes the provision of mandatory DSE eyesight tests, lenses, and spectacles, alongside specialised task-based eye tests, colour vision exams, and hearing tests. | Healthcare services, Medical equipment and supplies | £17,550,000 |
| Employee Benefits Managed Service 4 March 2027 to 3 March 2029 What this lot coversThis Lot is a paid-for, comprehensively branded online benefits platform that reflects the individual corporate identity of each buyer. It provides employees with integrated access to mandatory discount schemes, reward and recognition vouchers, technology and smartphone salary sacrifice initiatives, and cycle-to-work programs. | Social and domiciliary care, Healthcare services, Medical equipment and supplies, IT services and software, Computer hardware, Management consultancy, Accountancy and audit, Financial services and insurance, Recruitment and staffing, Uniforms, clothing and PPE, Leisure, culture and events | £332,600,000 |
| Employee Benefits Nil Cost Service 4 March 2027 to 3 March 2029 What this lot coversThis Lot offers a zero-cost employee benefits platform with no platform fees charged to the buyer. It provides a standardised (unbranded) portal containing employee discount schemes, reward and recognition vouchers, and technology/smartphone purchase programs. | Social and domiciliary care, Healthcare services, Medical equipment and supplies, IT services and software, Computer hardware, Training, Management consultancy, Accountancy and audit, Financial services and insurance, Recruitment and staffing, Uniforms, clothing and PPE, Leisure, culture and events | £474,500,000 |
| Wellbeing Services 4 March 2027 to 3 March 2029 What this lot coversThis Lot is a modular, pick-and-choose option enabling buyers to purchase specific, standalone wellbeing services without a full benefits platform. It includes targeted support for physical, mental, and financial health, such as financial education, bereavement services, dental cover, gym memberships, and holistic health cash plans | Social and domiciliary care, Healthcare services, Training, Financial services and insurance, Recruitment and staffing, Leisure, culture and events | £141,400,000 |
Timeline
- Pipeline notice · UK1, notice 065163-2025
- Pipeline notice · UK1, notice 012650-2026
- Preliminary market engagement notice · UK2, notice 013304-2026
- Pipeline notice · UK1, notice 016726-2026
- Pipeline notice · UK1, notice 023557-2026
- Pipeline notice · UK1, notice 027805-2026
- Tender notice · UK4, notice 080167-2026
- Tender notice · UK4, notice 081674-2026
- Tender notice · UK4, notice 091388-2026
About the buyer
Procurements
70Awards
31Suppliers it has used most for healthcare
- Paragon Customer Communications (London) Limited2 contracts
- 1a(1st Alliance) Services Limited1 contract
- ABM Facility Services UK Ltd1 contract
- ABM Technical Solutions1 contract
- ACEDA Limited1 contract
Similar open tenders
All open healthcare tenders- £488kestimated
- £993kestimated
- £40kestimated
- £85mestimated
- £120kestimated
From notice 065163-2025 on Find a Tender, first published 14 October 2025, last updated 28 September 2026. We last checked for changes on 28 September 2026.