Engaging Young People

Engaging Young People. Purpose of This L&D Requirement This learning and development programme is different from the work coach routeway and is designed to: • Strengthen Work Coaches' confidence and competence in engaging 16-24 year olds • Provide practical, evidence based techniques tailored to youth needs • Improve the quality and consistency of youth focused interventions • Enhance customer experience, participation, and employment outcomes • Ensure our district remains aligned with national priorities for youth employment The Learning and Development offer is intended for Work Coaches (EO grade) who support 16-24 year olds. This group represents a broad mix of experience levels and requires training that is accessible, practical, and adaptable to varying levels of existing capability. The L&D product should include: • A training session focused on youth engagement, motivation, and effective employment coaching for young people. • Clear learning outcomes and practical tools that Work Coaches can immediately apply in interactions with 16-24 year olds. • Evidence based models and techniques, appropriate for DWP and the Youth Offer context. • Scenario based learning and case studies reflecting the real challenges young people face in the labour market today. • An evaluation approach that enables DWP to measure learning impact and confidence gains. Processed by SSCL