AwardedAwarded 15 June 2026
Enterprise Content Management Product Selection
Thames Water Utilities Limited · Private utility
In brief
Thames Water Utilities Limited awarded IT and software work to Ser Solutions United Kingdom Limited on 15 June 2026.
The notice gives a value of £5,000,000 excluding VAT.
The contract runs for 5 years, up to 7 years with extensions, starting 30 April 2026.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Thames Water Utilities Limited seeks to procure an Enterprise Content Management (ECM) platform. The scope excludes implementation or professional services The ECM solution will manage unstructured and semi?structured content including documents, records, emails, images, and collaboration artifacts, with robust governance, security, retention and discovery capabilities.
The Authority intends to award a single contract covering software subscription/licenses. Thames Water reserves the right to refine the award criteria. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday, 2 February 2026, at 10 am.
Who won
| Winner | Value | Dates |
|---|---|---|
| Ser Solutions United Kingdom Limited | £5,000,000 | Awarded 15 June 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 001467-2026
- Contract award notice · UK6, notice 056311-2026
About the buyer
Thames Water Utilities LimitedLast 12 months
Procurements
45Awards
13Suppliers it has used most for IT and software
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- Bridewell Consulting Limited1 contract
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From notice 001467-2026 on Find a Tender, first published 8 January 2026, last updated 15 June 2026. We last checked for changes on 28 September 2026.