AwardedAwarded 15 June 2026

Enterprise Content Management Product Selection

Thames Water Utilities Limited · Private utility

In brief

Thames Water Utilities Limited awarded IT and software work to Ser Solutions United Kingdom Limited on 15 June 2026.

The notice gives a value of £5,000,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 30 April 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Thames Water Utilities Limited seeks to procure an Enterprise Content Management (ECM) platform. The scope excludes implementation or professional services The ECM solution will manage unstructured and semi?structured content including documents, records, emails, images, and collaboration artifacts, with robust governance, security, retention and discovery capabilities. The Authority intends to award a single contract covering software subscription/licenses. Thames Water reserves the right to refine the award criteria. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday, 2 February 2026, at 10 am.

Who won

WinnerValueDates
Ser Solutions United Kingdom Limited£5,000,000
Awarded 15 June 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 001467-2026
  2. Contract award notice · UK6, notice 056311-2026

About the buyer

Procurements

45

Awards

13

Suppliers it has used most for IT and software

  1. Inventory Management System ANTHRO-PROC-LOG9

    Anthro JVLondonIT services and software

    Closing soon4 days leftSuitable for SMEs

    £150kestimated
  2. Microsoft Business Central Delivery and Support Partner

    Department for EducationLondonIT services and software

    Closing soon4 days leftExpress interest

    £13.5mestimated
  3. Market Intelligence and Document Search Platform

    The Financial Reporting Council LimitedWest Midlands, LondonIT services and software

    Closing soon5 days leftSmall contract

    £100kestimated
  4. Digital Analytics Tool

    BBC (British Broadcasting Corporation)LondonIT services and software

    Open7 days left

    £28.7mestimated
  5. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated

From notice 001467-2026 on Find a Tender, first published 8 January 2026, last updated 15 June 2026. We last checked for changes on 28 September 2026.