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Experts at Hand: Occupational Therapy Inclusion & Participation Service

Norfolk County Council · Local authority

In brief

Norfolk County Council has announced plans to buy care work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

It is a framework worth up to £3,383,930 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 27 months, starting 4 January 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for this buyer (from 70 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £3,383,930 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

What the notice says

Norfolk County Council (NCC) proposes to procure an Occupational Therapy, Inclusion and Participation Service, which will form part of Norfolk's zone based, multidisciplinary Experts at Hand model. 'Experts at Hand' is designed to transform how support for children and young people with SEND is delivered, by bringing specialist expertise directly into mainstream early years, primary, secondary and post-16 settings. By embedding 'expert roles', such as occupational therapists alongside setting staff, and wider professionals. The offer supports earlier identification of need, strengthens workforce confidence and capability, and provides timely, evidence-based support within everyday learning environments. The Experts at Hand offer will support mainstream settings across early years, primary, secondary and post-16, to better identify and meet the needs of children and young people with emerging or identified SEND needs. It will provide dedicated professional expertise tailored to the needs of individual children and young people, through observation, assessment, and identifying appropriated targeted support to help more children and young people flourish within their settings. The contract is anticipated to start 4th January 2027 up to 31st March 2029 with an anticipated contract value of £3,383,930 excluding VAT.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 076658-2026
  2. Pipeline notice · UK1, notice 076678-2026

About the buyer

Norfolk County CouncilLast 12 months

Procurements

261

Awards

131

Suppliers it has used most for care

All tenders and awards from Norfolk County Council

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From notice 076658-2026 on Find a Tender, first published 12 August 2026, last updated 12 August 2026. We last checked for changes on 28 September 2026.