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Friends and Family Test Messaging Provision

Mid and South Essex NHS Foundation Trust · NHS and health

In brief

Mid and South Essex NHS Foundation Trust has announced plans to buy telecoms work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 1 year, up to 2 years with extensions, starting 1 April 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 5.5 bids per contract for telecoms contracts in this region (from 20 awards in the last 12 months).

What the notice says

The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience. The FFT was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment. Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 077797-2025

About the buyer

Mid and South Essex NHS Foundation TrustLast 12 months

Procurements

166

Awards

145

Suppliers it has used most for telecoms

All tenders and awards from Mid and South Essex NHS Foundation Trust

Similar open tenders

All open telecoms tenders
  1. ICT Managed Service Partner

    Mosaic Schools Learning TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestComputer hardware, IT services and software

    Open10 days leftExpress interestSuitable for SMEs

    £3mestimated
  2. IoT Devices for Insight into Freebridge Homes

    Freebridge Community Housing LimitedEast of EnglandSecurity, IT services and software

    Open17 days leftSuitable for SMEsSmall contract

    £200kestimated
  3. ICT Managed Service Partner

    Lincoln Anglican Academy TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestComputer hardware, IT services and software

    Open23 days leftExpress interestSuitable for SMEs

    £2.5mestimated

From notice 077797-2025 on Find a Tender, first published 27 November 2025. We last checked for changes on 28 September 2026.