AwardedAwarded 26 August 2026
Friends and Family Test - Patient Experience
Mid and South Essex NHS Foundation Trust · NHS and health
In brief
Mid and South Essex NHS Foundation Trust awarded telecoms work to Rate My Care Ltd on 26 August 2026.
The notice gives a value of £500,000 excluding VAT.
The contract runs for 3 years, up to 5 years with extensions, starting 1 September 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience.
Who won
| Winner | Value | Dates |
|---|---|---|
| Rate My Care Ltd (SME) 8 bids received | £255,000 | 1 September 2026 to 31 August 2029 |
| Rate My Care Ltd (SME) 8 bids received | £255,000 | Awarded 23 July 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Preliminary market engagement notice · UK2, notice 077825-2025
- Preliminary market engagement notice · UK2, notice 077999-2025
- Tender notice · UK4, notice 036472-2026
- Contract award notice · UK6, notice 069816-2026
- Contract details notice · UK7, notice 081266-2026
About the buyer
Mid and South Essex NHS Foundation TrustLast 12 months
Procurements
176Awards
161Suppliers it has used most for telecoms
- Rate My Care Ltd1 contract
Similar open tenders
All open telecoms tenders- £600kestimated
From notice 077825-2025 on Find a Tender, first published 27 November 2025, last updated 26 August 2026. We last checked for changes on 28 September 2026.