AwardedAwarded 18 December 2025
GovService - Platform
Middlesbrough Council · Local authority
In brief
Middlesbrough Council awarded IT and software work to Granicus-Firmstep Limited on 18 December 2025.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Service Designer/Customer Portal/Staff Portal
Customer Service Hub (UK/EU) - up to 15 users
Customer Service Hub Additional Users (Tier 1) - 65 users
Customer Service Queuing
Who won
| Winner | Value | Dates |
|---|---|---|
| Granicus-Firmstep Limited (SME) | — | 1 February 2026 to 1 February 2028 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract details notice · UK7, notice 085536-2025
About the buyer
Middlesbrough CouncilLast 12 months
Procurements
160Awards
138Suppliers it has used most for IT and software
- Kaarbon Technology Ltd2 contracts
- Boxxe Limited1 contract
- Cascade Software Limited1 contract
- Cisilion Limited1 contract
- Civica1 contract
Similar open tenders
All open IT and software tenders- £135kestimated
- £82kestimated
- £143kestimated
- £29.9mestimated
- £7.2mframework ceiling
From notice 085536-2025 on Find a Tender, first published 22 December 2025. We last checked for changes on 28 September 2026.