Hac5988 tower hamlets single homeless hostels
Tower Hamlets · Local authority
In brief
Tower Hamlets awarded care work to The Salvation Army Trustee Company and Providence Row Housing Association on 10 February 2025.
It is split into 5 lots, so a supplier can bid for part of the work.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Lots
| Lot | Trade | Value |
|---|---|---|
Medium-High Support Male OnlyWhat this lot coversThe provider will offer 123 units of supported accommodation for men. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies. | — | — |
Lot 2 Medium-High Support Female Only (Riverside Complex)What this lot coversThe provider will offer 60 units of supported accommodation for women. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3-5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies | — | — |
Lot 3 High-Complex Support Mixed HostelWhat this lot coversThe provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies | — | — |
Lot 4 CQC Registered Male Only Wet HostelWhat this lot coversThe provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. In addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs Out of hours cover will be available to the staff in the support service at times of emergencies. | — | — |
Lot 5 Long-stay Mixed Hostel with SupportWhat this lot coversThe provider will offer a minimum of 33 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies | — | — |
Who won
| Winner | Lot | Value | Dates |
|---|---|---|---|
| The Salvation Army Trustee Company 1 bid received | Medium-High Support Male Only | £6,061,073 | |
| The Salvation Army Trustee Company 3 bids received | Lot 2 Medium-High Support Female Only (Riverside Complex) | £3,567,408 | |
| Providence Row Housing Association (SME) 1 bid received | Lot 3 High-Complex Support Mixed Hostel | £4,082,509 | |
| Providence Row Housing Association (SME) 1 bid received | Lot 5 Long-stay Mixed Hostel with Support | £2,040,320 | |
| Providence Row Housing Association (SME) 1 bid received | Lot 4 CQC Registered Male Only Wet Hostel | £3,715,560 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 065390-2025
About the buyer
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From notice 065390-2025 on Find a Tender, first published 14 October 2025. We last checked for changes on 27 September 2026.