AwardedAwarded 1 September 2026
HO - Customer Service Organisational Membership Agreement
Mining Remediation Authority · Public body
In brief
Mining Remediation Authority awarded this contract to Institute of Customer Service (ICS) on 1 September 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The Mining Remediation Authority holds independent Service Mark Accreditation from the Institute of Customer Service. This external recognition demonstrates that the organisation meets the institutes national standards for customer experience, commitment and satisfaction across public facing teams.
A 3-year contract term has been implemented. To legally continue using a Service Mark, the organisation must maintain an active membership to the Institute of Customer Service.
Who won
| Winner | Value | Dates |
|---|---|---|
| Institute of Customer Service (ICS) (SME) | £30,000 | 1 December 2026 to 30 November 2029 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract details notice · UK7, notice 084234-2026
About the buyer
Mining Remediation AuthorityLast 12 months
Procurements
73Awards
57Suppliers it has used most
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- Amalgamated Construction Ltd2 contracts
- JN Bentley Ltd2 contracts
From notice 084234-2026 on Find a Tender, first published 7 September 2026. We last checked for changes on 28 September 2026.