AwardedAwarded 18 December 2019
HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension
Ministry of Defence · Central government
In brief
Ministry of Defence awarded IT and software and financial services work to Shared Services Connected Ltd on 18 December 2019.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC). The SDC requirement (known during the procurement as the Future Service Delivery Contract (FSDC)) was advertised in the OJEU on 10 April 2018 https://ted.europa.eu/en/notice/-/detail/154104-2018 and contract award published in the OJEU on 21 January 2020 https://ted.europa.eu/en/notice/-/detail/29607-2020 The Contract which commenced on 1 June 2020 and is due to expire 31 May 2027, covers, at a high level: a. A variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel…Read the full description
The purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC).
The SDC requirement (known during the procurement as the Future Service Delivery Contract (FSDC)) was advertised in the OJEU on 10 April 2018 https://ted.europa.eu/en/notice/-/detail/154104-2018 and contract award published in the OJEU on 21 January 2020 https://ted.europa.eu/en/notice/-/detail/29607-2020
The Contract which commenced on 1 June 2020 and is due to expire 31 May 2027, covers, at a high level:
a. A variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD’s current Military Payroll, Expenses and HR system, and pensions; and
b. The development and maintenance of a range of supporting Information system (IS) applications and elements of IS infrastructure.
The aims of the SDC contract included the transformation and modernisation of these services and envisaged the expansion of the contract scope to include services currently carried out in house.
More time than originally envisaged is required to complete the transformation and disaggregation programme contracted for, which has also been further impacted by legislative changes during the term affecting pensions. The Authority therefore intends to modify the contract, extending the term by a maximum duration of two years to a new longstop expiry date of 31 May 2029. During this time it is envisaged that any follow-on procurements will be conducted.
It is considered that this contract modification is not a material amendment and therefore does not amount to the award of a new contract.
Who won
| Winner | Value | Dates |
|---|---|---|
| Shared Services Connected Ltd | £185,000,000 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 081683-2025
About the buyer
Ministry of DefenceLast 12 months
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From notice 081683-2025 on Find a Tender, first published 10 December 2025. We last checked for changes on 28 September 2026.