Cancelled

Homecare Services - 2026

North Tyneside Borough Council · Local authority

In brief

North Tyneside Borough Council has cancelled this procurement.

It is a framework worth up to £234,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 2 years, up to 4 years with extensions, starting 1 October 2026.

It is split into 6 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

North Tyneside Council is seeking to procure a new framework arrangement to support people to live independently in their own home. The service will provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community . Procured under Procurement Act 2023 Open procedure.

Lots

LotTradeValue
Lot 1 - Named Provider in Zone 1
1 October 2026 to 30 September 2028
What this lot covers

Two (2) Named Providers to provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community. Zone 1 - Whitley Bay

Social and domiciliary care, Healthcare services£39,000,000
Lot 2 - Named Provider in Zone 2
1 October 2026 to 30 September 2028
What this lot covers

Two (2) Named Providers to provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community. Zone 2 - Tynemouth

Social and domiciliary care, Healthcare services£39,000,000
Lot 3 - Named provider in Zone 3
1 October 2026 to 30 September 2028
What this lot covers

Two (2) Named Providers to provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community. Zone 3 - Wallsend

Social and domiciliary care, Healthcare services£39,000,000
Lot 4 - Named provider in Zone 4
1 October 2026 to 30 September 2028
What this lot covers

Two (2) Named Providers to provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community. Zone 4 - Longbenton

Social and domiciliary care, Healthcare services£39,000,000
Lot 5 - Named provider in Zone 5
1 October 2026 to 30 September 2028
What this lot covers

Two (2) Named Providers to provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community. Zone 5 - Wideopen, Dudley, Backworth and Shiremoor

Social and domiciliary care, Healthcare services£39,000,000
Lot 6 - Secondary provider for the borough
1 October 2026 to 30 September 2028
What this lot covers

Secondary provider to provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community. All Zones

Social and domiciliary care, Healthcare services£39,000,000

Who won

WinnerLotValueDates
The Care and Support Group Ltd (SME)
Everyday Care & Support Ltd
45 bids received
Lot 1 - Named Provider in Zone 1£39,000,000
Awarded 30 September 2026
Dale Care Limited
Hales Group Limited
45 bids received
Lot 4 - Named provider in Zone 4£39,000,000
Awarded 30 September 2026
Life and Care Solutions Limited (SME)
Everyday Care & Support Ltd
45 bids received
Lot 5 - Named provider in Zone 5£39,000,000
Awarded 30 September 2026
Comfort Call Limited
Dale Care Limited
Kelly Park Limited (SME)
Care Quality Services Limited
Axis care Group (SME)
Caringsmart Ltd (SME)
Hales Group Limited
Routes Healthcare (North) Ltd (SME)
Be Caring Ltd
Life and Care Solutions Limited (SME)
The Care and Support Group Ltd (SME)
Valley Care Direct Limited (SME)
Everyday Care & Support Ltd
Brighter Stays Care Limited (SME)
Calderdale Home Care Limited (SME)
Care Line Homecare Limited
Cherubim Healthcare Ltd (SME)
CSG Healthcare UK Ltd (SME)
Florebright Care Ltd (SME)
Help @ Home Care Limited (SME)
Johnjasper Associates Ltd (SME)
Keyspring Care Ltd (SME)
KML Kare Limited (SME)
Per Ardua Limited (SME)
Surecare Newcastle Limited (SME)
Vanguards Healthcare Ltd (SME)
Nurtured Care (Ne) Limited (SME)
43 bids received
Lot 6 - Secondary provider for the borough£39,000,000
Awarded 30 September 2026
Comfort Call Limited
The Care and Support Group Ltd (SME)
45 bids received
Lot 2 - Named Provider in Zone 2£39,000,000
Awarded 30 September 2026
Dale Care Limited
Hales Group Limited
45 bids received
Lot 3 - Named provider in Zone 3£39,000,000
Awarded 30 September 2026
Dale Care Limited
Hales Group Limited
45 bids received
Lot 4 - Named provider in Zone 4£39,000,000
Awarded 30 September 2026
Life and Care Solutions Limited (SME)
Everyday Care & Support Ltd
45 bids received
Lot 5 - Named provider in Zone 5£39,000,000
Awarded 30 September 2026
Comfort Call Limited
Dale Care Limited
Kelly Park Limited (SME)
Care Quality Services Limited
Axis care Group (SME)
CEL Homecare (SME)
Caringsmart Ltd (SME)
Hales Group Limited
Routes Healthcare (North) Ltd (SME)
Be Caring Ltd
KD Care Services Ltd (SME)
The Care and Support Group Ltd (SME)
Valley Care Direct Limited (SME)
Everyday Care & Support Ltd
Brighter Stays Care Limited (SME)
Calderdale Home Care Limited (SME)
Care Line Homecare Limited
Cherubim Healthcare Ltd (SME)
CSG Healthcare UK Ltd (SME)
Florebright Care Ltd (SME)
Help @ Home Care Limited (SME)
Johnjasper Associates Ltd (SME)
Keyspring Care Ltd (SME)
KML Kare Limited (SME)
Per Ardua Limited (SME)
Surecare Newcastle Limited (SME)
Vanguards Healthcare Ltd (SME)
43 bids received
Lot 6 - Secondary provider for the borough£39,000,000
Awarded 30 September 2026
The Care and Support Group Ltd (SME)
Everyday Care & Support Ltd
45 bids received
Lot 1 - Named Provider in Zone 1£39,000,000
Awarded 30 September 2026
Comfort Call Limited
The Care and Support Group Ltd (SME)
45 bids received
Lot 2 - Named Provider in Zone 2£39,000,000
Awarded 30 September 2026
Dale Care Limited
Hales Group Limited
45 bids received
Lot 3 - Named provider in Zone 3£39,000,000
Awarded 30 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Preliminary market engagement notice · UK2, notice 008312-2026
  2. Tender notice · UK4, notice 056286-2026
  3. Contract award notice · UK6, notice 092611-2026
  4. Contract award notice · UK6, notice 095438-2026
  5. Contract award notice · UK6, notice 100215-2026
  6. Procurement termination notice · UK12, notice 103991-2026

About the buyer

Procurements

71

Awards

50

Suppliers it has used most for care

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From notice 008312-2026 on Find a Tender, first published 30 January 2026, last updated 3 November 2026. We last checked for changes on 3 November 2026.