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AwardedAwarded 10 June 2026

Housing and assets satisfaction surveys

London Borough of Hounslow · Local authority

In brief

London Borough of Hounslow awarded marketing work to Kwest Research Limited on 10 June 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The contract is for the provision of a consolidated Housing and Assets resident satisfaction survey service, covering: • The statutory annual Tenant Satisfaction Measures (TSM) perception survey • The annual Leaseholder Satisfaction Survey • Monthly Repairs, Caretaking, Anti-Social Behaviour (ASB) and Tenancy Sustainment satisfaction surveys The supplier will be responsible for the full end-to-end delivery of all surveys, including sampling, resident contact, administration, data capture, secure handling of personal data, analysis, reporting, and delivery of regulator compliant outputs. The contract will support statutory reporting to the Regulator of Social Housing (RSH) and provide ongoing insight to drive service improvement across Housing Services.

Who won

WinnerValueDates
Kwest Research Limited (SME)£139,378
1 July 2026 to 30 June 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract details notice · UK7, notice 054796-2026

About the buyer

London Borough of HounslowLast 12 months

Procurements

47

Awards

17

Suppliers it has used most for marketing

All tenders and awards from London Borough of Hounslow

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From notice 054796-2026 on Find a Tender, first published 10 June 2026. We last checked for changes on 28 September 2026.