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Housing Management System (HMS) and Customer Relationship Management (CRM)

Weaver Vale Housing Trust Limited · Housing

In brief

Weaver Vale Housing Trust Limited has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 8 years, up to 15 years with extensions, starting 1 May 2027.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Express interest by
midday, Friday 18 December 2026

This is the first stage. You register interest now, and shortlisted suppliers are invited to bid later.

Competition

Typical: a median of 5 bids per contract for IT and software contracts in this region (from 82 awards in the last 12 months).

What the notice says

Weaver Vale Housing Trust (WVHT) intends to procure a modern HMS/CRM to replace its current core housing and customer systems and applications. The new system will support WVHT to meet it's Technology and Knowledge Road Map ambitions: 1. We know our customers and have a single view so we can provide fair and equitable outcomes and proactively support the tailoring of services. 2. Customer journeys are joined up so that they improve the customer experience and satisfaction. 3. To increase self-service and access to and be able to update their information and increase accessible information whilst providing choice and leaving no-one behind. 4. How we manage our homes and contractors is transformed through the use of a new HMS. 5. Our homes are managed pro-actively and sustainably. 6. Our response to changing regulations, legislation and standards are prioritised, with reporting simplified within a new HMS. 7. Increased development of real-time analytics, with staff being able to self-serve reports. 8. Our systems architecture is simplified and well governed. (System/Application reduction). 9. Provision of Value for Money. At this stage it is unknown if there may be lots, these will be identified through Preliminary Market Engagement.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.
  4. Register your interest before midday, Friday 18 December 2026. Shortlisted suppliers are then invited to bid.

Timeline

  1. Planned procurement notice · UK3, notice 042795-2026

About the buyer

Weaver Vale Housing Trust LimitedLast 12 months

Procurements

9

Awards

6

Suppliers it has used most for IT and software

All tenders and awards from Weaver Vale Housing Trust Limited

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From notice 042795-2026 on Find a Tender, first published 11 May 2026. We last checked for changes on 28 September 2026.