Intensive and Assertive Outreach Service: Recovery and Outreach

The aim of the procurement was to identify a sub-contractor that will play a critical role in enabling engagement, promoting recovery, and addressing the wider determinants of health, working as a fully integrated partner alongside NSFT clinical teams. The Sub-Contractor(s) contribution is central to achieving the core ambition of the service: No individual is excluded from care due to disengagement, complexity, or social circumstances. Assertive Engagement and Outreach The Sub-Contractor will: • Deliver proactive, persistent outreach, particularly where individuals are disengaged • Provide frequent contact, including daily visits in line with the care plan • Engage individuals in a variety of settings, including: - Their home - Community settings - Places where they feel safe - In-reaching into hospitals or prisons if required to establish engagement and promote continuity of care • Use creative and flexible engagement approaches, including: - Doorstep engagement - Accompaniment to appointments - Informal relational contact - Demonstrate the ability to sustain engagement over extended periods, particularly where trust is low The sub-contractor(s) will provide: • Assertive Engagement and Outreach • Practical Support for Daily Living • Community Participation and Social Inclusion • Support to Access Healthcare (Including Mental Health Care) • Medication Support (Non-Clinical) • Substance Misuse and Harm Reduction • Carer and Family Support • Contribution to Risk Management Sub-Contractors will work mainly in the Community travelling to Service Users and must demonstrate their ability to deliver outreach across urban, rural and coastal communities, including service users placed outside their immediate locality. This procurement has followed the Competitive Provider Selection Regime (PSR) For the avoidance of doubt, the provisions of The Procurement Act 2023 Regulations do not apply to this award.

This notice is intended to notify interested parties of the opportunity to attend a pre-market engagement event to discuss and contribute to the drafting of the service specification ahead of commencing a Provider Selection Regime (PSR) Competitive process for Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element. Anyone wishing to attend should contact Jo Zenzer [email removed], copying in contractsteam@nsft.nhs.uk to request a formal invitation, venue and meeting details for the event (invitation only). Pre-market Engagement event is scheduled on Wednesday 8th July 2026 at 9.30 - 11.30am.