AwardedAwarded 10 August 2026

Mental Health Recovery Services: Supported Accommodation (High Support)

Royal Borough of Kensington & Chelsea · Local authority

In brief

Royal Borough of Kensington & Chelsea awarded care and healthcare work to Onecare UK Ltd and Turning Point (Services) Ltd on 10 August 2026.

The notice gives a value of £12,299,000 excluding VAT.

The contract runs for 61 months, up to 85 months with extensions, starting 1 September 2026.

It is split into 2 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours. Key Requirements: 24/7 staffed accommodation in a psychologically informed and trauma-informed environment. Delivery of Section 117 aftercare under the Mental Health Act and support under the Care Act. Focus on recovery, independence, and move-on, with personalised, co-produced support plans. Provision…Read the full description
RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours. Key Requirements: 24/7 staffed accommodation in a psychologically informed and trauma-informed environment. Delivery of Section 117 aftercare under the Mental Health Act and support under the Care Act. Focus on recovery, independence, and move-on, with personalised, co-produced support plans. Provision of skills development, wellbeing activities, risk management, and social inclusion. Compliance with safeguarding, health & safety, and data protection standards. Integration with statutory and community partners, promoting digital inclusion and assistive technology. Robust staffing model, recruitment, training, and supervision strategies. Performance monitoring against KPIs, including resident satisfaction, staff wellbeing, and move-on outcomes. Accommodation Details: Lot 1 (North Cluster): 3 buildings, 29 bed spaces. Lot 2 (South Cluster): 1 building with 11 bed spaces. Tenderers must also source additional buildings for at least 22 more units (total 33 minimum) for this Lot. Contract Highlights: Block-funded support service (rent and housing management excluded). Providers must enter into Housing Management Agreements with Registered Providers. Providers must demonstrate innovation, social value, and value for money. For full details, including eligibility criteria, service model, and KPIs, refer to the ITT on Jaggaer.

Lots

LotTradeValue
Lot 1 North Cluster
1 September 2026 to 30 September 2031
What this lot covers

LOT 1 - North Cluster There are 3 (three) buildings available for use in the North Cluster of RBKC to support a total of 29 (twenty-nine) residents. The Authority reserves the right to amend this configuration. The Successful Tenderer will be required to enter into a Housing Management Agreement with the Landlord(s) prior to contract commencement. Service Address Support Level Bed Spaces Registered Provider Holly Villa 170 Holland Road, W14 8AH High 9 Peabody Cedar House 38 St Luke's Road, W11 1DJ High 10 Notting Hill Genesis Linden House 209 Ladbroke Grove, W10 6HQ High 10 Notting Hill Genesis Further information can be found in the ITT.

Social and domiciliary care, Healthcare services£5,754,000
LOT 2 - South Cluster
1 September 2026 to 30 September 2031
What this lot covers

LOT 2 - South Cluster There is one building available for use in the South Cluster of RBKC. Tenderers must have arrangements in place to provide a minimum of 22 units in addition to the 11 noted within the South Cluster area. This is a PASS / FAIL requirement, further information can be found in paragraph 16.18 of the ITT. The Successful Tenderer will be required to enter into a Housing Management Agreement with the Landlord(s) prior to contract commencement. The Authority reserves the right to amend this configuration. Service Address Support Level Bed Spaces Landlord Richardson House 84 Redcliffe Gardens, SW10 9HH High 11 Notting Hill Genesis Further information can be found in the ITT.

Social and domiciliary care, Healthcare services£6,545,000

Who won

WinnerLotValueDates
Onecare UK Ltd (SME)
3 bids received
Lot 1 North Cluster£5,649,192
Awarded 10 August 2026
Turning Point (Services) Ltd
1 bid received
LOT 2 - South Cluster£6,545,000
Awarded 10 August 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Preliminary market engagement notice · UK2, notice 061457-2025
  2. Tender notice · UK4, notice 000404-2026
  3. Contract award notice · UK6, notice 075778-2026

About the buyer

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From notice 061457-2025 on Find a Tender, first published 1 October 2025, last updated 10 August 2026. We last checked for changes on 28 September 2026.