AwardedAwarded 5 March 2026
Mitel Software and Maintenance
Cardiff and Vale University Health Board · NHS and health
In brief
Cardiff and Vale University Health Board awarded IT and software work to Wavenet Limited on 5 March 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
This agreement covers the maintenance and support of the
Wales Genomic Health Centre’s Mitel MiVoice MXOne
telephony system, including approximately 300 extensions,
a virtual MXOne server, an AudioCodes Session Border
Controller, and an onsite media gateway. The contract
ensures continuity of essential NHS telephony services
through a resilient 24/7 support model, guaranteed
response and fix times, comprehensive system
documentation, cybersecurity assurances, structured
escalation processes, and detailed reporting. The
agreement is to be awarded via the RM6116 Lot 4b
framework (Wavenet – SO320), providing a fully compliant
and efficient route to secure a specialist supplier with the
required technical expertise to maintain and support the
current telephony infrastructure
Who won
| Winner | Value | Dates |
|---|---|---|
| Wavenet Limited 1 bid received | £24,665 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 019866-2026
About the buyer
Cardiff and Vale University Health BoardLast 12 months
Procurements
108Awards
79Suppliers it has used most for IT and software
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- British Telecommunications plc1 contract
- Channel 3 Consulting Ltd1 contract
- Digital Asset Management1 contract
- GE Medical Systems Ltd1 contract
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From notice 019866-2026 on Find a Tender, first published 5 March 2026. We last checked for changes on 28 September 2026.