Open20 days left · closes 11:59pm, Monday 19 October 2026

National Insurance & PAYE Service Support and Change

HM Revenue & Customs · Central government

In brief

HM Revenue & Customs is looking for suppliers for IT and software work (UK-wide).

The estimated value is £470,100,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 25 June 2027.

Bids close at 11:59pm, Monday 19 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Bids by: 11:59pm, Monday 19 October 2026

How bids are scored

Technical Quality Criteria · Social Value Criteria · Pricing Response

Competition

Typical: a median of 3.5 bids per contract for this buyer (from 14 awards in the last 12 months).

The buyer expects to buy this again around November 2026.

What the notice says

HM Revenue & Customs (HMRC) is procuring for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services. The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.

Should I bid?

Tick what applies to you. Nothing is saved.

Can you prepare a good bid in 20 days?Leave time for clarification questions and sign-off.
Is a contract of about £470,100,000 a size you can deliver?Buyers often check that your turnover is comfortably larger than the yearly contract value.
Can you deliver in locations across the UK?Check the delivery locations in the tender documents.
Are you registered on the Central Digital Platform?You need to be registered to take part under the Procurement Act 2023.

How to bid

Read the full notice on Find a Tender, including any tender documents it links to.
Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
Follow the submission instructions in the notice; it does not name an e-tendering portal.
Make sure your bid arrives before 11:59pm, Monday 19 October 2026. Late bids are usually rejected.

Timeline

21 January 2026Preliminary market engagement notice · UK2, notice 005239-2026
21 August 2026Preliminary market engagement notice · UK2, notice 080085-2026
4 September 2026Preliminary market engagement notice · UK2, notice 084144-2026
23 September 2026Tender notice · UK4, notice 090260-2026

About the buyer

HM Revenue & CustomsLast 12 months

Procurements

Awards

Suppliers it has used most for IT and software

Accenture UK Ltd1 contract
Amazon Web Services Emea Sarl, UK Branch1 contract
Atlassian Pty. Ltd.1 contract
Bae Systems Applied Intelligence Limited1 contract
Boxxe Limited1 contract

All tenders and awards from HM Revenue & Customs

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From notice 005239-2026 on Find a Tender, first published 21 January 2026, last updated 23 September 2026. We last checked for changes on 28 September 2026.