Upcoming
National Rail British Sign Language Customer Information Service
Rail Settlement Plan Limited · Local or regional public body
In brief
Rail Settlement Plan Limited has announced plans to buy this contract. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.
The estimated value is £900,000 excluding VAT.
The contract runs for 3 years, up to 6 years with extensions, starting 1 October 2026.
Built from the notice's own fields. Always check the official notice before you bid.
Can I win this?
What the notice says
Rail Delivery Group (RDG) invites Suppliers to demonstrate their capabilities in developing a centralised British Sign Language (BSL) solution for Great Britain's National Railways.
The proposed solution should enable the provision of railway-related information in real-time, and it must be hardware and software agnostic, so that it can be seamlessly integrated on industry-approved digital channels, stations' screens, and on-board of trains.
RDG is seeking an innovative and scalable solution that will contribute to making the railway network more accessible and inclusive for D/deaf passengers.
How to bid
- Read the full notice on Find a Tender, including any tender documents it links to.
- Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
- Follow the submission instructions in the notice; it does not name an e-tendering portal.
Timeline
- Preliminary market engagement notice · UK2, notice 069841-2025
- Preliminary market engagement notice · UK2, notice 069875-2025
About the buyer
Rail Settlement Plan LimitedLast 12 months
Procurements
43Awards
31Suppliers it has used most
- Colibri Digital2 contracts
- Cubic Transportation Systems Limited2 contracts
- Santander2 contracts
- TRACSIS Rail Technology & Services2 contracts
- Trainline.com Limited2 contracts
- Adclaro1 contract
- BDRC1 contract
- Bemrose Booth Paragon Limited1 contract
From notice 069841-2025 on Find a Tender, first published 30 October 2025, last updated 30 October 2025. We last checked for changes on 27 September 2026.