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National Rail British Sign Language Customer Information Service

Rail Settlement Plan Limited · Local or regional public body

In brief

Rail Settlement Plan Limited has announced plans to buy this contract. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £900,000 excluding VAT.

The contract runs for 3 years, up to 6 years with extensions, starting 1 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

What the notice says

Rail Delivery Group (RDG) invites Suppliers to demonstrate their capabilities in developing a centralised British Sign Language (BSL) solution for Great Britain's National Railways. The proposed solution should enable the provision of railway-related information in real-time, and it must be hardware and software agnostic, so that it can be seamlessly integrated on industry-approved digital channels, stations' screens, and on-board of trains. RDG is seeking an innovative and scalable solution that will contribute to making the railway network more accessible and inclusive for D/deaf passengers.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 069841-2025
  2. Preliminary market engagement notice · UK2, notice 069875-2025

About the buyer

From notice 069841-2025 on Find a Tender, first published 30 October 2025, last updated 30 October 2025. We last checked for changes on 27 September 2026.