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National Rail British Sign Language Customer Information Service

Rail Settlement Plan Limited · Local or regional public body

In brief

Rail Settlement Plan Limited has announced plans to buy this contract. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £900,000 excluding VAT.

The contract runs for 3 years, up to 6 years with extensions, starting 1 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for similar contracts in this region (from 1646 awards in the last 12 months).

What the notice says

Rail Delivery Group (RDG) invites Suppliers to demonstrate their capabilities in developing a centralised British Sign Language (BSL) solution for Great Britain's National Railways. The proposed solution should enable the provision of railway-related information in real-time, and it must be hardware and software agnostic, so that it can be seamlessly integrated on industry-approved digital channels, stations' screens, and on-board of trains. RDG is seeking an innovative and scalable solution that will contribute to making the railway network more accessible and inclusive for D/deaf passengers.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 069841-2025
  2. Preliminary market engagement notice · UK2, notice 069875-2025

About the buyer

Procurements

41

Awards

30

Suppliers it has used most

From notice 069841-2025 on Find a Tender, first published 30 October 2025, last updated 30 October 2025. We last checked for changes on 27 September 2026.