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NCHA202646 - Customer Insight/Survey Software

Nottingham Community Housing Association Limited · Housing

In brief

Nottingham Community Housing Association Limited has announced plans to buy IT and software and marketing work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £100 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 1 December 2027.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 7 bids per contract for this buyer (from 7 awards in the last 12 months).

What the notice says

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution. It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 080572-2026

About the buyer

  1. SIEM/SOAR Solution for Jisc Security Operations Centre

    JiscUK-wideIT services and software

    Closing soon6 hours leftExpress interest

    £9.25mestimated
  2. Google Products & Services Reseller Framework Agreement

    Digital Health & Care WalesWalesIT services and software, Telecoms and networks

    Closing soon6 hours leftSuitable for SMEsFramework

    £15mframework ceiling
  3. The Provision of Access to Media Monitoring Services

    Cabinet OfficeUK-wideIT services and software

    Closing soon6 hours leftSuitable for SMEsSmall contract

    £40kestimated
  4. King's Trust DBS and Vetting Services

    The King's TrustUK-wideFinancial services and insurance, IT services and software

    Closing soon6 hours leftSuitable for SMEsSmall contract

    £65kestimated
  5. Furze Down School - Managed IT Services Provision

    Furze Down SchoolUK-wideIT services and software

    Closing soon6 hours leftSuitable for SMEs

    £400kestimated

From notice 080572-2026 on Find a Tender, first published 24 August 2026. We last checked for changes on 28 September 2026.