AwardedAwarded 24 November 2025
NELFT - Waltham Forest Crisis Alternative Services
North East London NHS Foundation Trust · NHS and health
In brief
North East London NHS Foundation Trust awarded this contract to Hestia Housing and Support on 24 November 2025.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The Place Based Partnership within North East London (NEL) has identified key priority areas to enhance local mental health acute pathways. This initiative aims to develop effective community alternatives to hospital admission for residents experiencing a mental health crisis. The North East London Joint Forward Plan emphasises prevention, leveraging community assets, and providing person-centered, integrated care. The goal is to support more individuals in appropriate settings outside of hospitals, ensuring that those in crisis receive timely and suitable support. A significant focus is placed on improving mental health crisis management and offering alternatives to hospital admission.…Read the full description
The Place Based Partnership within North East London (NEL) has identified key priority areas to enhance local mental health acute pathways. This initiative aims to develop effective community alternatives to hospital admission for residents experiencing a mental health crisis. The North East London Joint Forward Plan emphasises prevention, leveraging community assets, and providing person-centered, integrated care. The goal is to support more individuals in appropriate settings outside of hospitals, ensuring that those in crisis receive timely and suitable support.
A significant focus is placed on improving mental health crisis management and offering alternatives to hospital admission. This ensures that high-quality inpatient care is available for those who truly need it, aligning with the principle of delivering the right support at the right time and place. The scope of services varies across localities, and a procurement process via Lots has been established to cater to the specific needs of each Local Borough and its demographics. This approach also fosters collaboration with Voluntary, Community, and Social Enterprise (VCSE) partners, enhancing the overall benefit to service users.
VCSE (Voluntary, Community, and Social Enterprise) partners will play a crucial role in the Place Based Partnership within NELFT. Their involvement will include:
Service Delivery: VCSE organisations will provide community-based services that offer alternatives to hospital admission. These services might include crisis intervention, counselling, peer support, and other mental health support programs tailored to local needs.
Collaboration and Integration: VCSE partners will work closely with NELFT and other healthcare providers to ensure a seamless integration of services. This collaboration aims to create a cohesive support network that can respond effectively to mental health crises.
Community Engagement: VCSE organisations often have strong ties to the local community and can engage residents in mental health initiatives. They can help raise awareness, reduce stigma, and encourage individuals to seek help early.
Tailored Support: By understanding the unique demographics and needs of each locality, VCSE partners can offer personalised support that aligns with the specific challenges faced by different communities.
Innovation and Flexibility: VCSE organisations can bring innovative approaches to mental health care, offering flexible and responsive services that can adapt to changing needs and circumstances.
Overall, the involvement of VCSE partners is essential for building a comprehensive, community-centered approach to mental health care that prioritises prevention, early intervention, and support outside of hospital settings.
Who won
| Winner | Value | Dates |
|---|---|---|
| Hestia Housing and Support 4 bids received | £991,904 | Awarded 24 November 2025 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · UK6, notice 076668-2025
Last time this was bought
NELFT Crisis Alternatives - Havering
- Awarded
- 14 October 2025
- Value
- Not stated, or split across lots
- Contract ends
- 30 November 2027
Matched on North East London NHS Foundation Trust, the type of work and the title; it may be a related contract rather than the same one. Check the notice to be sure.
About the buyer
North East London NHS Foundation TrustLast 12 months
Procurements
73Awards
64Suppliers it has used most
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From notice 076668-2025 on Find a Tender, first published 24 November 2025. We last checked for changes on 28 September 2026.