Newcastle Home Care Services Framework
Newcastle City Council · Local authority
In brief
Newcastle City Council has cancelled this procurement.
The notice does not state a value.
The contract runs for 8 years, up to 6 years with extensions, starting 5 September 2026.
It is split into 4 lots, so a supplier can bid for part of the work.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Lots
| Lot | Trade | Value |
|---|---|---|
| North 5 September 2026 to 4 September 2034 What this lot coversThe Framework will operate across four geographical Zones, each forming a separate Lot. The Council intends to appoint three Providers per Lot, based on the outcome of the tender evaluation. Lot 1 - Provision of Home Care services in the North This includes: Castle, Fawdon and West Gosforth, Parklands, Gosforth and Kenton, Dene and South Gosforth, Manor Park, North Jesmond | Social and domiciliary care, Healthcare services | — |
| East 5 September 2026 to 4 September 2034 What this lot coversThe Framework will operate across four geographical Zones, each forming a separate Lot. The Council intends to appoint three Providers per Lot, based on the outcome of the tender evaluation. Lot 3 - Provision of Home Care services in the East of Newcastle This includes: Byker, Walker, Heaton, Walkergate, Monument, Ouseburn, South Jesmond | Social and domiciliary care, Healthcare services | — |
| Inner West 5 September 2026 to 4 September 2034 What this lot coversThe Framework will operate across four geographical Zones, each forming a separate Lot. The Council intends to appoint three Providers per Lot, based on the outcome of the tender evaluation. Lot 3 - Provision of Home Care services in the Inner West of Newcastle This includes: Benwell and Scotswood, Elswick, Arthurs Hill, Wingrove, West Fenham, Blakelaw | Social and domiciliary care, Healthcare services | — |
| Outer West 5 September 2026 to 4 September 2034 What this lot coversThe Framework will operate across four geographical Zones, each forming a separate Lot. The Council intends to appoint three Providers per Lot, based on the outcome of the tender evaluation. Lot 4 - Provision of Home Care services in the Outer West of Newcastle This includes: Callerton and Throckley, Chapel, Lemington, Denton, Westerhope, Kingston Park South and Newbiggin Hall | Social and domiciliary care, Healthcare services | — |
Who won
| Winner | Lot | Value | Dates |
|---|---|---|---|
| Comfort Call Limited Be Caring Ltd 13 bids received | North | £34,830,000 | Awarded 6 July 2026 |
| ST. Anthony of Padua Community Association (SME) Hales Group Limited 17 bids received | East | £34,320,000 | Awarded 6 July 2026 |
| Springfield Home Care Services Limited Kay Care Services Ltd (SME) 22 bids received | Inner West | £34,830,000 | Awarded 6 July 2026 |
| Life and Care Solutions Limited (SME) KD Care Services Ltd (SME) 12 bids received | Outer West | £34,830,000 | Awarded 6 July 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Preliminary market engagement notice · UK2, notice 005139-2026
- Planned procurement notice · UK3, notice 019394-2026
- Contract award notice · UK6, notice 063041-2026
- Procurement termination notice · UK12, notice 070253-2026
About the buyer
Procurements
248Awards
160Suppliers it has used most for care
- The Occupational Therapy Service Limited2 contracts
- Akwaaba Care and Support Ltd T/A Welcome Care and Support1 contract
- Arthur Morrison Ltd1 contract
- Be Caring Ltd1 contract
- Brook Young People1 contract
Similar open tenders
All open care tenders- £1.25mestimated
- £169kestimated
- £200kestimated
- £148kestimated
- £20mframework ceiling
From notice 005139-2026 on Find a Tender, first published 21 January 2026, last updated 24 July 2026. We last checked for changes on 28 September 2026.