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NPTC - Telephone Systems

NPTC Group of Colleges · Education

In brief

NPTC Group of Colleges has announced plans to buy IT and software and telecoms work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £400,000 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 12 November 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for IT and software contracts across the UK (from 1288 awards in the last 12 months).

What the notice says

At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution. Please respond by the 06 March 2026 The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses. AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables. The NPTC are seeking to publish a competitive tender for a Telephone System Contract. NPTC would like to conduct a questionnaire survey.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 015095-2026

About the buyer

NPTC Group of CollegesLast 12 months

Procurements

5

Awards

1

Suppliers it has used most for IT and software

All tenders and awards from NPTC Group of Colleges

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From notice 015095-2026 on Find a Tender, first published 19 February 2026. We last checked for changes on 28 September 2026.