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NPTC - Unified Communications

NPTC Group of Colleges · Education

In brief

NPTC Group of Colleges was looking for suppliers for IT and software and telecoms work. Bidding has closed and no award has been published yet.

The estimated value is £419,999 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 13 May 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution. The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses. AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables. The NPTC are seeking to publish a competitive tender for a Unified Communications.

Timeline

  1. Tender notice · UK4, notice 053227-2026
  2. Tender notice · UK4, notice 061095-2026

About the buyer

NPTC Group of CollegesLast 12 months

Procurements

5

Awards

1

Suppliers it has used most for IT and software

All tenders and awards from NPTC Group of Colleges

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From notice 053227-2026 on Find a Tender, first published 5 June 2026, last updated 30 June 2026. We last checked for changes on 28 September 2026.