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Ombudsman - New Homes

Ministry of Housing, Communities and Local Government · Housing

In brief

Ministry of Housing, Communities and Local Government has announced plans to buy this contract. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £12,000,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 1 June 2028.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually low: a median of 1 bid per contract for this buyer (from 10 awards in the last 12 months).

What the notice says

New Homes Ombudsman Scheme to provide redress for new build homeowners. Membership of the scheme will be mandatory for all housing developers with authority to impose civil sanctions and redress. This is expected to be a concessionary arrangement with value based on estimated revenue. All details including timing, are indicative and subject to change.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Pipeline notice · UK1, notice 044655-2026
  2. Pipeline notice · UK1, notice 048179-2026

About the buyer

Ministry of Housing, Communities and Local GovernmentLast 12 months

Procurements

30

Awards

16

Suppliers it has used most

All tenders and awards from Ministry of Housing, Communities and Local Government

From notice 044655-2026 on Find a Tender, first published 14 May 2026, last updated 22 May 2026. We last checked for changes on 28 September 2026.