AwardedAwarded 6 January 2026
Omnichanel
Cardiff and Vale University Health Board · NHS and health
In brief
Cardiff and Vale University Health Board awarded IT and software work to Netcall Technology Limited on 6 January 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
This contract provides an integrated, cloud-based
communication platform for the Wales Medicines Advice
Service (WMAS), enhancing accessibility, efficiency, and
collaboration across NHS Wales. The solution unifies
multiple communication routes, including telephone email,
SMS, WhatsApp, social media and chatbot/web assist,
within a single system, supports mobile, tablet, and
desktop use, and ensures NHS compliant secure data
hosting. It offers integration with Consultant Connect and
the Welsh Clinical Portal, real-time reporting and analytics
for monitoring performance, and robust business continuity
arrangements including failover testing and dedicated
support.
Who won
| Winner | Value | Dates |
|---|---|---|
| Netcall Technology Limited 1 bid received | £30,402 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 018922-2026
About the buyer
Cardiff and Vale University Health BoardLast 12 months
Procurements
108Awards
79Suppliers it has used most for IT and software
- KCI Medical Limited2 contracts
- British Telecommunications plc1 contract
- Channel 3 Consulting Ltd1 contract
- Digital Asset Management1 contract
- GE Medical Systems Ltd1 contract
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From notice 018922-2026 on Find a Tender, first published 3 March 2026. We last checked for changes on 28 September 2026.