AwardedAwarded 20 August 2026

Payment Exception Project

Department for Work & Pensions · Central government

In brief

Department for Work & Pensions awarded financial services work to Paypoint Network Limited on 20 August 2026.

The notice gives a value of £22,532,075 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 5 February 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Payment Exception Project is a cash-out service required to fulfil the Secretary of State obligation to ensure payment of entitlement to customers who do not have a transactional account (bank, building society, credit union). The service supports unbanked customers to receive payment of entitlement through an alternate method of payment to that of the BACS payment process, on a date of payment entitlement.

Who won

WinnerValueDates
Paypoint Network Limited
1 bid received
£12,997,124
Awarded 20 August 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 064255-2025
  2. Tender notice · UK4, notice 067964-2025
  3. Contract award notice · UK6, notice 079547-2026

About the buyer

Procurements

108

Awards

78

Suppliers it has used most for financial services

  1. Employee Benefits and Occupational Health Services

    Crown Commercial ServiceUK-wideHealthcare services, Social and domiciliary care

    Closing soon10 hours left7 lotsFramework

    £1.3bnframework ceiling
  2. Provision of Insurance and Related Services to Watford Community Housing Trust t/a Chime Housing

    Watford Community Housing Trust t/a Chime HousingUK-wideFinancial services and insurance, Vehicles and fleet

    Closing soon19 hours leftExpress interest7 lotsSuitable for SMEs

    £10.7mestimated
  3. King's Trust DBS and Vetting Services

    The King's TrustUK-wideFinancial services and insurance, IT services and software

    Closing soon31 hours leftSuitable for SMEsSmall contract

    £65kestimated
  4. Provision of Insurance and Related Services to ForHousing

    Forhousing Devco LimitedUK-wideFinancial services and insurance

    Closing soon43 hours leftExpress interest6 lotsSuitable for SMEs

    £11.2mestimated
  5. Pensions Administration Operational Support Service Framework

    Norfolk County CouncilUK-wideFinancial services and insurance

    Closing soon2 days left5 lotsSuitable for SMEsFramework

    £130mframework ceiling

From notice 064255-2025 on Find a Tender, first published 10 October 2025, last updated 20 August 2026. We last checked for changes on 28 September 2026.