AwardedAwarded 31 July 2026

Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework

Durham County Council · Local authority

In brief

Durham County Council awarded care and healthcare work to 360 Supported Living Limited, Breeze Support Solutions Ltd and Brightwaycareagency Ltd and 60 others on 31 July 2026.

It is a framework worth up to £289,219,320 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 57 months, up to 105 months with extensions, starting 13 July 2026.

It is split into 4 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Durham County Council (the Council) has a duty to provide services for vulnerable residents who are eligible for care and support according to the national criteria introduced by the Care Act 2014. The Council is seeking multiple providers that can provide the below named services. This is a flexible Framework where bidders may bid at any time. However, at the sole discretion of the Council, it may close the Framework should the Council deem they have sufficient providers to meet demand. The Council has the discretion to both open and close selected Lots and not all Lots should it choose to. The opportunity is divided into four Lots as detailed below: Lot 1: Learning Disability Standard…Read the full description
Durham County Council (the Council) has a duty to provide services for vulnerable residents who are eligible for care and support according to the national criteria introduced by the Care Act 2014. The Council is seeking multiple providers that can provide the below named services. This is a flexible Framework where bidders may bid at any time. However, at the sole discretion of the Council, it may close the Framework should the Council deem they have sufficient providers to meet demand. The Council has the discretion to both open and close selected Lots and not all Lots should it choose to. The opportunity is divided into four Lots as detailed below: Lot 1: Learning Disability Standard Care Lot 2: Learning Disability Enhanced Care Lot 3: Mental Health Standard Care Lot 4: Mental Health Enhanced Care The Framework does not include any guarantee of any minimum volume of services, or any minimum expenditure. Furthermore, appointment under the Framework does not constitute a commitment by the Council, or any other contracting authority to the exclusive use of the Framework or an individual supplier for such requirements. Permitted modifications - The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation)changes to the nature, scope, model or volume of Supported Living Services; shifts in local and national health, care and wellbeing priorities; changes in service user needs, complexity and demand; amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

Lots

LotTradeValue
Learning Disability Standard Care
13 July 2026 to 31 March 2031
What this lot covers

Services for people with Learning Disabilities, including those with physical disabilities or associated health needs. This can include those with health conditions ranging from diabetes and epilepsy to profound and multiple Learning Disabilities and will require Providers to be experienced in multi-agency working with health professionals to deliver care plans, use of specialist equipment and moving and handling. This may include supporting people with behavioural needs on occasions, which may or may not require additional support from specialist services in relation to their Learning Disability, forensic care needs, personality disorder or Autism. Providers will be expected to embed Positive Behavioural Support (PBS) and pro-active support strategies into care delivery.

Social and domiciliary care, Healthcare services£101,226,762
Learning Disability Enhanced Care
13 July 2026 to 31 March 2031
What this lot covers

Services for people with a Learning Disability that also present with regular or frequent behaviours that challenge and have complex needs. In addition to the requirements within Lot 1, depending on the needs of the client, Providers will demonstrate skills and competencies which may include specific experience and skill level in relation to Autism, mental health/personality disorder and/or forensic care needs that present with high risks and significant behaviours that challenge. Providers will embed Positive Behavioural Support (PBS) and pro-active support strategies into care delivery as well as reactive physical interventions as needed by appropriately trained staff. This service requires Providers to be able to work collaboratively with a range of agencies to comply with the Home Office and/or other statutory restrictions and would typically include involvement in multi-agency partnerships which may include the Police and community-based forensic support teams (NHS).

Social and domiciliary care, Healthcare services£101,226,762
Mental Health Standard Care
13 July 2026 to 31 March 2031
What this lot covers

Services for people with Mental Health needs. Providers will demonstrate relevant experience of providing support to people with Mental Health issues and will have a range of policies and procedures to address issues including communication, decision making within the framework of the Mental Capacity Act (2005) and safeguarding. They will also demonstrate an understanding of both common Mental Health disorders such as depression and anxiety and severe mental illness typically involving psychosis e.g. schizophrenia or bipolar and interventions and approaches that can be used when working alongside service users to help them develop and maintain independence. Providers need to be experienced in multi-agency working with health and other professionals to deliver care plans. This may include supporting people with behavioural needs on occasions, which may or may not require additional support from specialist services.

Social and domiciliary care, Healthcare services£43,382,898
Mental Health Enhanced Care
13 July 2026 to 31 March 2031
What this lot covers

Services for people with Complex Mental Health needs that also present with regular or frequent behaviours that challenge. In addition to the requirements within Lot 1, depending on the needs of the service user, Providers will be expected to demonstrate skills and competencies which may include specific experience in relation to Autism, personality disorder, forensic care needs, substance misuse issues and behaviours that challenge on a regular or frequent basis. Providers will need to be experienced in delivering services to people with a high level of mental health needs who might otherwise be in hospital or residential care. This may include specific approaches for young people with multiple intertwined complex issues and challenges e.g. trauma, substance misuse, self-harm, neurodevelopmental disorders, homelessness, offending and poor education stemming from adverse childhood experiences (ACEs) like abuse, neglect, poverty or discrimination, requiring coordinated holistic care in partnership with other services. Providers will need to demonstrate positive, evidence based, person-centred approaches to minimise harmful behaviours and ensure safety for both individuals and staff, while helping them prepare for adulthood and develop life skills/independence This service requires Providers to be able to work collaboratively with a range of agencies to comply with the Home Office and/or other statutory restrictions and would typically include involvement in multi-agency partnerships which may include the Police and community-based forensic support teams (NHS).

Social and domiciliary care, Healthcare services£43,382,898

Who won

WinnerLotValueDates
360 Supported Living Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Breeze Support Solutions Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Brightwaycareagency Ltd (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Brisca Healthcare Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
CEL Homecare (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Classic Resourcesuk Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Community Integrated Care (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
Compassionate Care & Support (North East) Limited (SME)Learning Disability Enhanced Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Coyle Personnel LimitedLearning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Creative Support LimitedLearning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Cygnet Health UK Limited
47 bids received
Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Akwaaba Care and Support Ltd T/A Welcome Care and Support (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Deaconstar Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Easton Care Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Elizabeth Rose Care Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Essential Care & Support LtdLearning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Ethicare (Durham) Ltd (SME)
48 bids received
Learning Disability Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Even Care Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Excellence Home Care Ltd (SME)Learning Disability Standard Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Family's Care Limited (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Flexible Support Options Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Flexncare Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Alpha Health & Social Care Services Ltd (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Fortix Ltd (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Golden Square Healthcare Limited (SME)
50 bids received
Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Graceshope Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Gray Healthcare Limited (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
Guardian Alliance Healthcare Services Ltd (SME)
40 bids received
Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Guardian Healthcare Services Ltd (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Heathcotes Care Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
Highlea Care LimitedLearning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Homecare Direct Limited (SME)Learning Disability Enhanced Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Jabacare Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Angel Care Staffing Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Kadmiel Projects Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Lifeways Community CareLearning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
Midco Care Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
New Vision Care Services Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Northern Angels Care Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
One Call Care Solutions Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Pegasus Care Homes Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Positive Care and Support Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Potensial LimitedLearning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Proclass Healthcare Solutions Limited (SME)
50 bids received
Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Angels Care Solutions Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Qualita Healthcare & Recruitment Ltd (SME)
50 bids received
Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Quality+ Care Solutions Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Saen El-Tara (SME)
50 bids received
Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Scope Care Services Ltd (SME)
48 bids received
Learning Disability Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Second to None Care Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Supportive Bridge Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Swanton Care & Community LimitedLearning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Tailored Family Support Ltd (SME)
50 bids received
Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Tenda Hands Homecare Ltd (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
The Ark Care Principles Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Arthur Morrison Ltd (SME)Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
The Care and Support Group Ltd (SME)Learning Disability Enhanced Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Thera NorthLearning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Trinityplus Healthcare Services Ltd (SME)Learning Disability Standard Care, Mental Health Standard Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Northern Life Care LimitedLearning Disability Standard Care, Learning Disability Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Benji Lifecare Ltd (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Black Horse Care Limited (SME)Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031
Blossom Care and Support Ltd (SME)Mental Health Standard Care, Mental Health Enhanced Care£289,219,320
Awarded 23 July 2026
1 August 2026 to 31 March 2031

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Preliminary market engagement notice · UK2, notice 061719-2025
  2. Preliminary market engagement notice · UK2, notice 009782-2026
  3. Tender notice · UK4, notice 043644-2026
  4. Contract award notice · UK6, notice 071928-2026
  5. Contract details notice · UK7, notice 091534-2026

About the buyer

Durham County CouncilLast 12 months

Procurements

238

Awards

171

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From notice 061719-2025 on Find a Tender, first published 2 October 2025, last updated 28 September 2026. We last checked for changes on 28 September 2026.