Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework
Durham County Council · Local authority
In brief
Durham County Council awarded care and healthcare work to 360 Supported Living Limited, Breeze Support Solutions Ltd and Brightwaycareagency Ltd and 60 others on 31 July 2026.
It is a framework worth up to £289,219,320 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.
The contract runs for 57 months, up to 105 months with extensions, starting 13 July 2026.
It is split into 4 lots, so a supplier can bid for part of the work.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Durham County Council (the Council) has a duty to provide services for vulnerable residents who are eligible for care and support according to the national criteria introduced by the Care Act 2014. The Council is seeking multiple providers that can provide the below named services. This is a flexible Framework where bidders may bid at any time. However, at the sole discretion of the Council, it may close the Framework should the Council deem they have sufficient providers to meet demand. The Council has the discretion to both open and close selected Lots and not all Lots should it choose to. The opportunity is divided into four Lots as detailed below: Lot 1: Learning Disability Standard…Read the full description
Lots
| Lot | Trade | Value |
|---|---|---|
| Learning Disability Standard Care 13 July 2026 to 31 March 2031 What this lot coversServices for people with Learning Disabilities, including those with physical disabilities or associated health needs. This can include those with health conditions ranging from diabetes and epilepsy to profound and multiple Learning Disabilities and will require Providers to be experienced in multi-agency working with health professionals to deliver care plans, use of specialist equipment and moving and handling. This may include supporting people with behavioural needs on occasions, which may or may not require additional support from specialist services in relation to their Learning Disability, forensic care needs, personality disorder or Autism. Providers will be expected to embed Positive Behavioural Support (PBS) and pro-active support strategies into care delivery. | Social and domiciliary care, Healthcare services | £101,226,762 |
| Learning Disability Enhanced Care 13 July 2026 to 31 March 2031 What this lot coversServices for people with a Learning Disability that also present with regular or frequent behaviours that challenge and have complex needs. In addition to the requirements within Lot 1, depending on the needs of the client, Providers will demonstrate skills and competencies which may include specific experience and skill level in relation to Autism, mental health/personality disorder and/or forensic care needs that present with high risks and significant behaviours that challenge. Providers will embed Positive Behavioural Support (PBS) and pro-active support strategies into care delivery as well as reactive physical interventions as needed by appropriately trained staff. This service requires Providers to be able to work collaboratively with a range of agencies to comply with the Home Office and/or other statutory restrictions and would typically include involvement in multi-agency partnerships which may include the Police and community-based forensic support teams (NHS). | Social and domiciliary care, Healthcare services | £101,226,762 |
| Mental Health Standard Care 13 July 2026 to 31 March 2031 What this lot coversServices for people with Mental Health needs. Providers will demonstrate relevant experience of providing support to people with Mental Health issues and will have a range of policies and procedures to address issues including communication, decision making within the framework of the Mental Capacity Act (2005) and safeguarding. They will also demonstrate an understanding of both common Mental Health disorders such as depression and anxiety and severe mental illness typically involving psychosis e.g. schizophrenia or bipolar and interventions and approaches that can be used when working alongside service users to help them develop and maintain independence. Providers need to be experienced in multi-agency working with health and other professionals to deliver care plans. This may include supporting people with behavioural needs on occasions, which may or may not require additional support from specialist services. | Social and domiciliary care, Healthcare services | £43,382,898 |
| Mental Health Enhanced Care 13 July 2026 to 31 March 2031 What this lot coversServices for people with Complex Mental Health needs that also present with regular or frequent behaviours that challenge. In addition to the requirements within Lot 1, depending on the needs of the service user, Providers will be expected to demonstrate skills and competencies which may include specific experience in relation to Autism, personality disorder, forensic care needs, substance misuse issues and behaviours that challenge on a regular or frequent basis. Providers will need to be experienced in delivering services to people with a high level of mental health needs who might otherwise be in hospital or residential care. This may include specific approaches for young people with multiple intertwined complex issues and challenges e.g. trauma, substance misuse, self-harm, neurodevelopmental disorders, homelessness, offending and poor education stemming from adverse childhood experiences (ACEs) like abuse, neglect, poverty or discrimination, requiring coordinated holistic care in partnership with other services. Providers will need to demonstrate positive, evidence based, person-centred approaches to minimise harmful behaviours and ensure safety for both individuals and staff, while helping them prepare for adulthood and develop life skills/independence This service requires Providers to be able to work collaboratively with a range of agencies to comply with the Home Office and/or other statutory restrictions and would typically include involvement in multi-agency partnerships which may include the Police and community-based forensic support teams (NHS). | Social and domiciliary care, Healthcare services | £43,382,898 |
Who won
| Winner | Lot | Value | Dates |
|---|---|---|---|
| 360 Supported Living Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Breeze Support Solutions Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Brightwaycareagency Ltd (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Brisca Healthcare Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| CEL Homecare (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Classic Resourcesuk Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Community Integrated Care (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 |
| Compassionate Care & Support (North East) Limited (SME) | Learning Disability Enhanced Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Coyle Personnel Limited | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Creative Support Limited | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Cygnet Health UK Limited 47 bids received | Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Akwaaba Care and Support Ltd T/A Welcome Care and Support (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Deaconstar Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Easton Care Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Elizabeth Rose Care Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Essential Care & Support Ltd | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Ethicare (Durham) Ltd (SME) 48 bids received | Learning Disability Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Even Care Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Excellence Home Care Ltd (SME) | Learning Disability Standard Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Family's Care Limited (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Flexible Support Options Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Flexncare Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Alpha Health & Social Care Services Ltd (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Fortix Ltd (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Golden Square Healthcare Limited (SME) 50 bids received | Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Graceshope Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Gray Healthcare Limited (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 |
| Guardian Alliance Healthcare Services Ltd (SME) 40 bids received | Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Guardian Healthcare Services Ltd (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Heathcotes Care Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 |
| Highlea Care Limited | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Homecare Direct Limited (SME) | Learning Disability Enhanced Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Jabacare Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Angel Care Staffing Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Kadmiel Projects Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Lifeways Community Care | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 |
| Midco Care Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| New Vision Care Services Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Northern Angels Care Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| One Call Care Solutions Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Pegasus Care Homes Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Positive Care and Support Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Potensial Limited | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Proclass Healthcare Solutions Limited (SME) 50 bids received | Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Angels Care Solutions Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Qualita Healthcare & Recruitment Ltd (SME) 50 bids received | Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Quality+ Care Solutions Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Saen El-Tara (SME) 50 bids received | Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Scope Care Services Ltd (SME) 48 bids received | Learning Disability Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Second to None Care Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Supportive Bridge Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Swanton Care & Community Limited | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Tailored Family Support Ltd (SME) 50 bids received | Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Tenda Hands Homecare Ltd (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| The Ark Care Principles Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Arthur Morrison Ltd (SME) | Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| The Care and Support Group Ltd (SME) | Learning Disability Enhanced Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Thera North | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Trinityplus Healthcare Services Ltd (SME) | Learning Disability Standard Care, Mental Health Standard Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Northern Life Care Limited | Learning Disability Standard Care, Learning Disability Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Benji Lifecare Ltd (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Black Horse Care Limited (SME) | Learning Disability Standard Care, Learning Disability Enhanced Care, Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
| Blossom Care and Support Ltd (SME) | Mental Health Standard Care, Mental Health Enhanced Care | £289,219,320 | Awarded 23 July 2026 1 August 2026 to 31 March 2031 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Preliminary market engagement notice · UK2, notice 061719-2025
- Preliminary market engagement notice · UK2, notice 009782-2026
- Tender notice · UK4, notice 043644-2026
- Contract award notice · UK6, notice 071928-2026
- Contract details notice · UK7, notice 091534-2026
About the buyer
Procurements
238Awards
171Suppliers it has used most for care
- Careline Lifestyles Ltd2 contracts
- Karbon Homes2 contracts
- Waythrough2 contracts
- 360 Supported Living Limited1 contract
- Action First Assessments Ltd1 contract
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From notice 061719-2025 on Find a Tender, first published 2 October 2025, last updated 28 September 2026. We last checked for changes on 28 September 2026.