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Provision for a Tobacco Track and Trace System

HM Revenue & Customs · Central government

In brief

HM Revenue & Customs has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £5,500,000 excluding VAT.

The contract runs for 3 years, starting 1 April 2027.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
11:59pm, Friday 6 November 2026
Bids by
11:59pm, Monday 30 November 2026

How bids are scored

Technical / Quality 65% · Technical Demonstration 15% · Cost 20%

Quality matters most. You can win without being the cheapest.

Competition

Typical: a median of 3.5 bids per contract for this buyer (from 14 awards in the last 12 months).

What the notice says

HMRC intend to award a concession contract to a single supplier for the United Kingdom's Tobacco Track and Trace system, in support of the World Health Organization Protocol to Eliminate Illicit Trade in Tobacco Products. The UK currently has a supplier providing services to enable the continued tracking and tracing of tobacco products manufactured in or imported into the UK. The existing contract is expected to expire at the end of October 27, and HMRC intends to appoint a supplier to deliver the service on a replacement basis. The purpose of this Notice is to alert interested parties and gain interest. The intention is to award a concession contract with an anticipated duration of up to…Read the full description
HMRC intend to award a concession contract to a single supplier for the United Kingdom's Tobacco Track and Trace system, in support of the World Health Organization Protocol to Eliminate Illicit Trade in Tobacco Products. The UK currently has a supplier providing services to enable the continued tracking and tracing of tobacco products manufactured in or imported into the UK. The existing contract is expected to expire at the end of October 27, and HMRC intends to appoint a supplier to deliver the service on a replacement basis. The purpose of this Notice is to alert interested parties and gain interest. The intention is to award a concession contract with an anticipated duration of up to five years. The UK ratified the WHO Protocol to Eliminate Illicit Trade in Tobacco Products in 2018. The Protocol requires parties to implement an effective traceability system for tobacco products manufactured in or imported into their territory, taking account of regional specific requirements and international best practice. The UK system operates as a standalone national system and must also support specific arrangements for Northern Ireland in accordance with the Northern Ireland Protocol. The provider's main responsibilities are expected to include delivery of an end to end Tobacco Track and Trace service, including: - an ID issuer service, to ensure tobacco products manufactured in or imported into the UK are assigned a unique identifier; and - a data routing and repository service, to securely receive, validate, store and make available traceability data relating to tobacco products, accessible to HMRC and other authorised authorities. The service is expected to operate at national scale, support high volume transactional data, and meet applicable UK and international legislative requirements. The contract will be awarded under a concession model, with costs recovered from industry users rather than HMRC. HMRC may refine and further define the detailed requirements during the procurement process, including operational, technical, performance, security, and transition arrangements.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.
  4. Send clarification questions before 11:59pm, Friday 6 November 2026.
  5. Make sure your bid arrives before 11:59pm, Monday 30 November 2026. Late bids are usually rejected.

Timeline

  1. Planned procurement notice · UK3, notice 081587-2026

About the buyer

HM Revenue & CustomsLast 12 months

Procurements

63

Awards

38

Suppliers it has used most for IT and software

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    Home OfficeUK-wideIT services and software, Marketing and communications

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    £540kestimated
  2. Digital Consent and Sharing Decision Making Solution

    South Tees Hospitals NHS Foundation TrustNorth EastIT services and software

    Closing soon6 hours left

    £135kestimated
  3. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon18 hours leftSuitable for SMEsSmall contract

    £82kestimated
  4. SONI087 IT Systems Implementation & Managed Services

    SONI LtdUK-wideIT services and software

    Closing soon18 hours leftExpress interestSuitable for SMEsFramework

    £18mframework ceiling
  5. Design Consultancy Framework

    Oxford Health NHS Foundation TrustSouth EastManagement consultancy, IT services and software

    Closing soon18 hours leftExpress interest11 lotsSuitable for SMEsFramework

    £4.5mframework ceiling

From notice 081587-2026 on Find a Tender, first published 27 August 2026. We last checked for changes on 28 September 2026.