AwardedAwarded 26 August 2026

Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, Leeds

Leeds City Council · Local authority

In brief

Leeds City Council awarded care and healthcare work to Comfort Call Limited on 26 August 2026.

The notice gives a value of £2,848,855 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 1 February 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The aim of the Service Specification is to ensure the provision of high quality, outcome-focused services which are safe and that meet the quality outcomes and safeguarding responsibilities of the Council. This will involve working to achieve the agreed outcomes as defined by the Service User, through a person-centred planning approach that puts Service Users and their Carers at the forefront of all decision making. The annual value of the contract is £20, total maximum cost of £100 over the lifetime of the contract. This is a nominal figure that provides direct financial consideration between the Council and the provider as all other service charges are managed directly between the service provider and customer or Leeds City Council acting on behalf of the customer. The estimated annual cost with regards planned care and support based on the winning submission is £559,110.00 (2026/27 rate). Over the lifetime of the contract this equates to approximately £2,795,550.00. This is an estimation and is subject to fluctuation dependent on changes in presented demand and future sector-wide uplift arrangements managed under the Adult Social Care contract fee uplifts.

Who won

WinnerValueDates
Comfort Call Limited
7 bids received
£2,795,550
Awarded 26 August 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Pipeline notice · UK1, notice 015561-2026
  2. Contract award notice · UK6, notice 088502-2026

About the buyer

Leeds City CouncilLast 12 months

Procurements

178

Awards

102

Suppliers it has used most for care

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From notice 015561-2026 on Find a Tender, first published 20 February 2026, last updated 18 September 2026. We last checked for changes on 28 September 2026.