Provision of Contact Centre and Telephony Services
Driver and Vehicle Licensing Agency · Central government
In brief
Driver and Vehicle Licensing Agency has announced plans to buy telecoms work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.
The estimated value is £35,000,000 excluding VAT.
The contract runs for 5 years, up to 7 years with extensions, starting 8 March 2028.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
Can I win this?
Competition
Usually high: a median of 7 bids per contract for telecoms contracts across the UK (from 144 awards in the last 12 months).
What the notice says
How to bid
- Read the full notice on Find a Tender, including any tender documents it links to.
- Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
- Follow the submission instructions in the notice; it does not name an e-tendering portal.
Timeline
- Pipeline notice · UK1, notice 045709-2026
- Preliminary market engagement notice · UK2, notice 072477-2026
Last time this was bought
Provision of Contact Centre Accreditation and Membership
- Won by
- CCA Global Limited
- Awarded
- 17 December 2025
- Value
- £41,000
- Contract ends
- 15 December 2027
Matched on Driver and Vehicle Licensing Agency, the type of work and the title; it may be a related contract rather than the same one. Check the notice to be sure.
About the buyer
Procurements
43Awards
24Suppliers it has used most for telecoms
- CCA Global Limited1 contract
Similar open tenders
All open telecoms tenders- Value not stated
- £500kestimated
- £1mestimated
- £15kestimated
- £8.75mestimated
From notice 045709-2026 on Find a Tender, first published 19 May 2026, last updated 31 July 2026. We last checked for changes on 28 September 2026.