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Provision of Independent Health Complaints Advocacy Service

London Borough of Brent · Local authority

In brief

London Borough of Brent has announced plans to buy care and healthcare work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £300,000 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 1 April 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 2.5 bids per contract for this buyer (from 6 awards in the last 12 months).

What the notice says

This tender is for the provision of Independent Health Complaints Advocacy Service (IHCAS). The IHCAS empowers and supports clients, their family, carer or representative to go through the complaints procedures for complaint or grievance related to any aspect of care or treatment they received from NHS funded services and to assist them in finding a resolution. Contract Start Date: 1 April 2027 Contract End Date: 31 March 2030 Possible Extension up to 2 years Estimated Contract Value: £360,000

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 086511-2026

Last time this was bought

Advocacy & Independent Visitor Service

Awarded
3 September 2026
Value
£398,298
Bids
3

Matched on London Borough of Brent, the type of work and the title. Check the notice to be sure.

About the buyer

London Borough of BrentLast 12 months

Procurements

60

Awards

26

Suppliers it has used most for care

All tenders and awards from London Borough of Brent

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From notice 086511-2026 on Find a Tender, first published 11 September 2026. We last checked for changes on 28 September 2026.