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AwardedAwarded 27 October 2025

Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk

NHS England · NHS and health

In brief

NHS England awarded healthcare and care work to HCRG Care Services Limited and Norfolk and Suffolk NHS Foundation Trust on 27 October 2025.

It is split into 2 lots, so a supplier can bid for part of the work.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply<br/><br/>The contract for Lot 1: Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich has not been awarded. <br/><br/>The reasons for abandonment are as follows:<br/><br/>The Commissioner has made the decision to abandon the procurement process and not award a contract for the Services having taken and considered confidential and privileged legal…Read the full description
This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply<br/><br/>The contract for Lot 1: Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich has not been awarded. <br/><br/>The reasons for abandonment are as follows:<br/><br/>The Commissioner has made the decision to abandon the procurement process and not award a contract for the Services having taken and considered confidential and privileged legal advice. The confidentiality and privilege in that advice is maintained and will not be waived by the Commissioner.<br/><br/>Since the procurement was first launched, there have also been significant and material changes in the commissioning and prison landscape. Abandoning this procurement will enable the Commissioner to revise its requirements, thereby futureproofing the service. <br/><br/>Abandoning this procurement also has the benefit of ensuring that changes in the Sentencing Act and the wider commissioning landscape (including transfer of statutory responsibility from the Commissioner to ICBs) are able to inform any further procurement in a manner that meets the evolving needs of the population

Lots

LotTradeValue
Lot 1: Norfolk Prisons
What this lot covers

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich. <br/><br/>The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £104,457,921 <br/><br/>Key criteria were as follows<br/><br/>Service Delivery - Section weighting total 8%<br/>Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

Healthcare services—
Lot 2: Norfolk and Suffolk Liaison & Diversion
What this lot covers

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.<br/><br/>The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £18,231,756<br/><br/><br/>Key Criteria Questions were as follows<br/><br/>Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

Social and domiciliary care—

Who won

WinnerLotValueDates
HCRG Care Services Limited
3 bids received
Lot 1: Norfolk Prisons£104,457,921
Norfolk and Suffolk NHS Foundation Trust
5 bids received
Lot 2: Norfolk and Suffolk Liaison & Diversion£18,231,756

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 068650-2025
  2. Contract notice (update) · notice 068665-2025
  3. Contract notice (update) · notice 083950-2026

About the buyer

NHS EnglandLast 12 months

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From notice 068650-2025 on Find a Tender, first published 27 October 2025, last updated 4 September 2026. We last checked for changes on 28 September 2026.