AwardedAwarded 27 May 2026
QQ25/019 Provision of an Out of Hours Repairs Call Centre
Tamworth Borough Council · Local authority
In brief
Tamworth Borough Council awarded this contract to Orca Business Support Ltd on 27 May 2026.
The notice gives a value of £30,000 excluding VAT.
The contract runs for 2 years, up to 3 years with extensions, starting 1 May 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.
Who won
| Winner | Value | Dates |
|---|---|---|
| Orca Business Support Ltd | — | 1 June 2026 to 31 May 2028 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 083670-2025
- Contract details notice · UK7, notice 050864-2026
About the buyer
Tamworth Borough CouncilLast 12 months
Procurements
13Awards
10Suppliers it has used most
- Andrew White Fencing Ltd1 contract
- Aspinall Verdi Limited1 contract
- Goom Electrical Limited1 contract
- Hako Machines Limited1 contract
- Hyas Associates Ltd1 contract
- Konica Minolta Business Solutions (UK) Ltd1 contract
- McArdle Sport-Tec Ltd1 contract
- Orca Business Support Ltd1 contract
From notice 083670-2025 on Find a Tender, first published 17 December 2025, last updated 29 May 2026. We last checked for changes on 28 September 2026.