AwardedAwarded 31 March 2026
RBGKEW1471 - Face to Face Membership Sales
Board of Trustees of the Royal Botanic Gardens Kew · Central government
In brief
Board of Trustees of the Royal Botanic Gardens Kew awarded this contract to Complete Works Staffing & Training Ltd on 31 March 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Above Threshold Competitive Flexible Procedure
Services to initiate and close membership sales to prospective members face-to-face, on site at Kew Gardens. RBG, Kew has a successful membership scheme with over 100,000 members on around 80,000 memberships. This is made up of around 20,000 new sales and 60,000 renewals each year. We have ambitious plans to double our membership over the coming five years and require a partnership with a face-to-face membership sales agency to support this ambition.
Who won
| Winner | Value | Dates |
|---|---|---|
| Complete Works Staffing & Training Ltd (SME) 2 bids received | £280,000 | Awarded 17 December 2025 1 April 2026 to 31 March 2028 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · UK6, notice 001160-2026
- Contract details notice · UK7, notice 032970-2026
About the buyer
Board of Trustees of the Royal Botanic Gardens KewLast 12 months
Procurements
59Awards
47Suppliers it has used most
- Mtec Warehousing Limited3 contracts
- Two Tails Productions Limited2 contracts
- Bizzell Paper Company Limited1 contract
- Bruker UK Limited1 contract
- Bruynzeel Storage Systems Limited1 contract
- Campbell Scientific Limited1 contract
- Company of Cooks (CH&Co)1 contract
- Complete Works Staffing & Training Ltd1 contract
From notice 001160-2026 on Find a Tender, first published 7 January 2026, last updated 10 April 2026. We last checked for changes on 28 September 2026.