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Records Information Management, Digital Solutions and Associated Services 2 - Version 2

Crown Commercial Service · Central government

In brief

Crown Commercial Service was looking for suppliers for IT and software and telecoms work. Bidding has closed and no award has been published yet.

It is a framework worth up to £500,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 4 years, starting 23 March 2026.

It is split into 4 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This framework is for the provision of records information management, and digital solutions, covering a wide range of services, including: ● storage ● scanning (on demand and bulk) ● shredding, destruction and disposal ● digital workflow solutions ● hybrid mail, inbound and outbound mail and data entry services ● cloud based hosting (SaaS)solution ● 3rd party interim technical resources ● specialist records management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services) ● NHS Preparation of Patient Record Preparation services Details of previous procurement notices and pre-market engagement relating to the RM6346 Records Information Management, Digital Solutions and Associated Services 2 framework can be found at https://www.find-tender.service.gov.uk/Search under Procurement identifier (OCID): ocds-h6vhtk-0503c8.

Lots

LotTradeValue
Records Information Management Services
23 March 2026 to 22 March 2030
What this lot covers

Records Information Management Services 1. Off Site RIM Services 2. Off Site Inactive Records 3. On/Off Site Secure Shredding, Destruction & Disposal 4. On/Off/Combination RIM Services 5. On/Off Site Scanning Services A framework contract will be awarded to a maximum of 6 bidders for Lot 1.

IT services and software, Telecoms and networks, Management consultancy, Legal services, Accountancy and audit, Marketing and communications, Leisure, culture and events£100,000,000
Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services
23 March 2026 to 22 March 2030
What this lot covers

Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services 1. Digital Workflow 2. Cloud Based Hosting 3. Scanning 4. Interim Technical Resources 5. Off Site RIM Services 6. Off Site Storage of Inactive Records 7. Secure Shredding, Destruction & Disposal 8. Off/On Site Combined RIM Services A framework contract will be awarded to a maximum of 6 bidders for Lot 2.

IT services and software, Telecoms and networks, Management consultancy, Accountancy and audit, Marketing and communications, Leisure, culture and events£250,000,000
Full Management of National Health Service (NHS) Patient Records (Off Site)
23 March 2026 to 22 March 2030
What this lot covers

Full Management of National Health Service (NHS) Patient Records (Off Site) 1. Clinic Prep & Mgmt of NHS Patient Records 2. Digitisation of Patient records 3. Off Site Storage 4. 3rd Party Interim Resources Scanning Services 5. On Site managed Service 6. Shredding, Destruction & Disposal (On/Off Site) A framework contract will be awarded to a maximum of 6 bidders for Lot 3

IT services and software, Telecoms and networks, Management consultancy, Legal services, Accountancy and audit, Marketing and communications, Leisure, culture and events£100,000,000
Specialist Records Management Services
23 March 2026 to 22 March 2030
What this lot covers

Specialist Records Management Services 1. Listing 2. Cataloguing 3. Appraisal & Selection 4. Sensitivity Review 5. Records Preparation A framework contract will be awarded to a maximum of 4 bidders for Lot 4.

IT services and software, Telecoms and networks, Management consultancy, Legal services, Accountancy and audit, Marketing and communications, Leisure, culture and events£50,000,000

Timeline

  1. Tender notice · UK4, notice 063279-2025

About the buyer

Crown Commercial ServiceLast 12 months

Procurements

70

Awards

31

Suppliers it has used most for IT and software

All tenders and awards from Crown Commercial Service

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From notice 063279-2025 on Find a Tender, first published 8 October 2025. We last checked for changes on 28 September 2026.