Reopening of Framework Agreement for the Provision of a Children's Support at Home Service

The Council seeks to commission flexible, responsive and consistently high quality services. Providers shall have the capability to work with children & young people with complex health needs as a result of disability, between the ages of 0 and 18 years. Service Users may have a range of support needs including specific support requirements attributed to physical disability, learning disability, mental health difficulties, sensory impairment, communication difficulties and behaviours that may challenge. Providers shall have the ability to work with Service Users who may be reluctant to engage.

Providers shall have the capability to work in partnership with families to support daily routines and ensure children’s needs are met at home. The services provided should be flexible, responsive and consistently to a high quality standard with the outcomes identified in the Child’ Plan being central to all discussions and the decision making process. In order to deliver individual outcomes Providers are expected to work with the Team Around the Child and share information appropriately with the child, family and Lead Professional.