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Services-Framework-Debt Collection

United Utilities Water Limited · Private utility

In brief

United Utilities Water Limited has announced plans to buy this contract. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 3 years, starting 1 December 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
2pm, Tuesday 3 February 2026
Bids by
2pm, Tuesday 10 February 2026

Competition

Usually high: a median of 6 bids per contract for similar contracts in this region (from 1286 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work.

What the notice says

Service Requirement - Debt Collection (Household only). The scope is for Debt Collection services for United Utilities Household Customers. Debt Collection Agencies play a part in the strategy of recovering debt in at various stages within the collections processes. Debt Collection activities at United Utilities include: - Recovery of live debt on existing customer base. - Trace and Collect on Leaver Debts. - Field visits for various campaign activity. - Campaign Activity for earlier collections. - Specialist activities e.g. Probate.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.
  4. Send clarification questions before 2pm, Tuesday 3 February 2026.
  5. Make sure your bid arrives before 2pm, Tuesday 10 February 2026. Late bids are usually rejected.

Timeline

  1. Planned procurement notice · UK3, notice 007121-2026

About the buyer

Procurements

111

Awards

37

Suppliers it has used most

From notice 007121-2026 on Find a Tender, first published 27 January 2026. We last checked for changes on 28 September 2026.