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Software Communications Tool Request for Information

Animal and Plant Health Agency · NHS and health

In brief

Animal and Plant Health Agency has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 3 years, starting 30 May 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 6 bids per contract for IT and software contracts in this region (from 103 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work.

What the notice says

APHA is seeking software solutions to enhance staff communication and soft skills. Our diverse workforce—including inspectors, scientists, and customer service teams—regularly interacts with stakeholders such as farmers and livestock keepers, where clear and empathetic communication is vital. We aim to procure tools that allow staff to practice real-life scenarios, identify early signs of escalation, and apply effective strategies to manage challenging interactions. This investment will help us build confidence, strengthen relationships, and deliver exceptional customer service. Please see attached the Request for Information. If you have any access issues, please email me: [email removed] Please note that the contract start and end dates are just indicative.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 080292-2025

About the buyer

Animal and Plant Health AgencyLast 12 months

Procurements

66

Awards

50

Suppliers it has used most for IT and software

  • Mentera Cyf1 contract
All tenders and awards from Animal and Plant Health Agency

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From notice 080292-2025 on Find a Tender, first published 5 December 2025. We last checked for changes on 28 September 2026.